Andrea
Could you try to force quit the app (remove from app switcher screen) and check again?
Tim
I've tried force-quitting but there's no change. I only have the "Cancel card order" under the Maestro card. Both "Settings" and "Card details" are missing.
Strange, in that case I have no idea why it doesn't work yet. Perhaps the card wasn't send to produce yet and wasn't assigned a card number etc. Maybe support can clarify it for you.
Thanks for trying to help, I really appreciate it. I'll check with support to see what's up.
Andrea Do you mean Tap&Pay for Android? In that case you can always activate Tap&Pay: https://www.together.bunq.com/d/3416-how-do-i-use-android-tap-pay-nfc
Or do you maybe mean Apple Pay or Google Pay?
Bastiaan I've been having trouble enabling Tap&Pay on my Android - the process errors at the "Adding love" stage on the yellow screen saying something went wrong at bunq's side.
Andrea Daar heb ik ook last van. Heb werkelijk alles geprobeerd en ook bij de helpdesk lijken ze het probleem niet te herkennen noch te kunnen verhelpen
Ik heb dit laatst op een iPhone met Apple Pay wel kunnen doen. Eigenlijk gewoon op de gebruikelijke manier hoe dit normaal ook met Apple Pay gaat.
Ralph Ik heb ook een maand zonder Tap&Pay gezeten voordat developers iets hebben aangepast zodat ik het weer kon activeren. Is het in jouw geval ook al doorgezet naar de developers?
Did you solve it? i have the same issue, it worked fine before. Was told by support to open a new account and order a new card, did that and it still is not working.
Johan What isn’t working? Tap & Pay or a physical Maestro you’ve ordered?
LvH My card cannot connect to my account, when I go to select the account to associate either via dual pin or just individually, nothing happens.
Johan can you please contact bunq's Support 💬 about this? It might be a bug.
