• What's New?
  • Additional questions about the SuperGreen

@Andreas-Stotternheim#153077 Verstehe ich genauso nicht. Wahrscheinlich sind das meiste ehemalige Joint-Mitgliedschafts-Kunden? Für alle anderen ändert sich wirklich fast gar nichts. Lediglich die Metall-Karte wird ab März 2021 dann insgesamt 9 Euro teurer im Jahr. Dafür gibt's aber auch ein paar zusätzliche Features wie die Zapier-Integration. Damit kann ich leben, und wer das nicht kann, kann sie ja einfach dann abbestellen. Das Pack ist noch genauso wie vorher.

    @Maxxximillion#153086 They held an extremely suggestive poll (topic appears to be no longer available (deleted) and I got to say I’ve never even seen it appear before either) and are abusing that now to falsely claim that this new pricing model is what “a majority of users” want. Which is also a huge stretch as they never gave details.

      Add me to the list of people who are very unhappy with the cancellation of the joint subscription. My wife and I only joined Bunq 1 month ago, and now all of a sudden we are expected to be ok with a cost increase of 60%?? And we don't even see any of the green benefits unless we both pay even more on top of that. I understand you are giving us a 3 month grace period, but honestly you should have given advance warning that the joint account would be discontinued so that people could make an informed choice.

        @Maxxximillion#153076 Hi max, thank you for your feedback. Of course this will not affect any joint or private sub-accounts that you and your partner have together, only the joint subscription is discontinued. This is part of the big step we took to offer you a greater bunq experience. You will be able to experience all the benefits of bunq Premium to the fullest with 3 months at no extra cost 😊

          Maar waarom moet dit alles ten koste gaan van Bunq Joint?? Ongelooflijk dit te lezen!

            @Tim#153097 This is important for everyone to note

            Tim, if you haven't already you need to collate the negative feedback to this change and report it to Bunq employees that are making these decisions. Bunq are going to lose a number of customers because of this.

              @bunq#153109 What benefits are you talking about when you move from Joint to Premium? Because those benefits must be quite steep if you charge 60% more for it.

                @Jokkel#152936 Schließe mich an 😀 verstehe es auch nicht

                  @Jos-Golden-Unicorn#153013

                  Hi Jos!

                  As an existing Green Card owner, you get SuperGreen for no extra cost until March 2021! 🙌

                  Hope that helps clear things up!

                  Cheers
                  Tom

                    @Feidhlim-Turquoise-Eagle#153113

                    The bunq (product) team will monitor and collect all feedback from this platform. Very specific cases we always forward to our contacts at bunq.

                      Hoi,

                      Ik ben al een aantal jaar gebruiker van Bunq. De eerste jaren voor €1 en sinds kort een joint account. Nu hoor ik opeens, zonder enige vorm van communicatie, dat dit niet meer bestaat en gelijk overgezet ben naar een premium account... nu moet ik opeens meer gaan betalen?! Leuk dat je 3 maandjes korting krijgt, maar hadden jullie niet eerst de communicatie kunnen doen om mensen in te lichten? Erg jammer...

                        @Patrice-S#153019

                        Hi Patrice! 👋

                        As an existing Green Card owner, you get Premium SuperGreen at no extra cost until March 2021! 🙌

                        So you can now plant trees on all your card spend, and still pay just the €7,99 for Premium.

                        You'll get an email within the next few hours that explains this ℹ️

                        Hope this helps clear things up!

                        Cheers
                        Tom

                          Kann ich mit Premium super Green, eine Green Card ohne die 100€ bestellen ?

                            @Jos-Golden-Unicorn#153033

                            Hey Jos! 👋

                            Make sure you're on the latest version of the app (13.9.0) and then you'll have the option to "Switch Subscription"

                            However I'd recommend staying SuperGreen at least until March 2021, since it won't cost you any extra until then! 🙌

                            Cheers
                            Tom

                              Und die Mitgliedschaft kostet jetzt 16,99???

                                Right now I have a Join subscription and I pay €9,99 per month for that. After the 3 discounted months of the new green subscription, I’ll be paying what? €16,99 per person or €16,99 total for the two account members? 👀👀

                                  So, for me as a Green Card and Premium User, the only thing changed is that bunq gets more expensive next year and my „GreenCard“ only plants one tree every 100€ spent. I never used the other cards and I find this change really, really bad.

                                  Of course people wanted to be able to plant trees with all of their cards. But definitely not like this. Terrible idea. I wanted the GreenCard for what it was. But right now, this change makes me sad.

                                    @Phil-Lord#153154

                                    Yes, but that replaces the one-time fee of €99 for the card before. Current Green Card members are upgraded to Premium SuperGreen for free until March 2021, after that they will pay €16,99 per month.

                                      Ik vind dit niet normaal was net alles over aan het zetten met mijn gezin maar ik ga weer terug naar de ING gelukkig heb ik mijn oude rekening nog niet beëindigd.

                                        Vaarwel Bunq.