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  • Are you asked for a survey?

Because bunq says it had done a survey on their subscriptions and 81% of the community agreed. I never received a request neither did my partner, and we both have a private and business account at bunq. So we should have received 4 requests. Nevertheless I wondering who agreed in that survey that bunq should increase there subscription price?
I can't believe people have voted for an option to increase the price in a time where the worst global crisis and recession is taking place!

I'm a real bunq fan but this is a really bad move, agree?

    Joran changed the title to Are you asked for a survey?.

      Hier ook niets ontvangen. Ik denk dat ze met opzet de Joint gebruikers achterwege hebben gelaten en de greencard-gebruikers gevraagd hebben.

        Nothing asked. Very bad move. Like Sonos communication.

          Nope, never seen that poll. But the poll is irrelevant, it was apparently already decided before the poll.

            @Sander-Silver-Lion#153890 Nee hoor, ik ben zelf Greencard gebruiker en heb ook niks gezien 🤷🏼‍♀️

              Nope, never heard of that survey before

                @Walter-Golden-Kiwi#153894 Hope bunq will reconsider this like Sonos :-) I'm afraid they won't.

                  Didn't get a survey as well, this definitely a bad move.

                    Don’t see any survey!!!!

                      Nope.. 2 business accounts, 2 private accounts, Green Card holder. Received nothing, except this morning that I have to pay more next year for absolutely nothing. I mean. love planting trees, but let me choose that please. Using fake! (there I said it) marketing bullshit to push this through is making me furious and ready to plan my exit. And that's the problem. They know it's hard to leave and switch banks and no other bank out there provides the same features and ease of use.

                      This is complete bullshit and it's a punch to the gut to customers.

                        Well I took part in a poll. It was about cleaning the subscription model and planting more trees or keeping it by how it was.

                          @TimothyA#153936 Me too, and I generally like(d) the idea of cleaning them up and planting trees with all cards, but doing this all on one day? A lot of people probably still don’t know what’s happening

                            @johannes#153940 True, I was confused at first. I personally only pay 9 euros per year more after this change, so I won't bother finding a new bank.

                              @Peter-Navy-Kiwi#153933 I have the same feeling.... Like I said, why now? There is a global crisis going on and they come with this marketing talk and increasing the price... I really don't get it :(

                                @TimothyA#153936 I asume their was noting on increasing the subscription price (ofcourse not) :-)