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  • Are you asked for a survey?

@Walter-Golden-Kiwi#153894 Hope bunq will reconsider this like Sonos :-) I'm afraid they won't.

    Didn't get a survey as well, this definitely a bad move.

      Don’t see any survey!!!!

        Nope.. 2 business accounts, 2 private accounts, Green Card holder. Received nothing, except this morning that I have to pay more next year for absolutely nothing. I mean. love planting trees, but let me choose that please. Using fake! (there I said it) marketing bullshit to push this through is making me furious and ready to plan my exit. And that's the problem. They know it's hard to leave and switch banks and no other bank out there provides the same features and ease of use.

        This is complete bullshit and it's a punch to the gut to customers.

          Well I took part in a poll. It was about cleaning the subscription model and planting more trees or keeping it by how it was.

            @TimothyA#153936 Me too, and I generally like(d) the idea of cleaning them up and planting trees with all cards, but doing this all on one day? A lot of people probably still don’t know what’s happening

              @johannes#153940 True, I was confused at first. I personally only pay 9 euros per year more after this change, so I won't bother finding a new bank.

                @Peter-Navy-Kiwi#153933 I have the same feeling.... Like I said, why now? There is a global crisis going on and they come with this marketing talk and increasing the price... I really don't get it :(

                  @TimothyA#153936 I asume their was noting on increasing the subscription price (ofcourse not) :-)

                    The survey is likely only done within the EMPLOYEES community.

                    81% of the employee community was in favor of increasing the price in the hope of getting a bonus.

                      @JeeeM#153882 The survey was only done with the Employee community it is said.

                      81% of the employees agreed with the request to get a bonus.

                        @TimothyA#153957 Hm, 9€ more per year is in my opinion not too bad, especially as we can plant trees with all cards now and got our first insurance (although not a good one). But that they discontinued Joint so quickly is probably a bigger issue for more people.
                        Oh and keep in mind, that you can still reduce the price with a bunq Pack, and add SuperGreen as some sort of „add-on“ to it.

                          Geen enquête gezien !!! Ik was super blij met mijn free rekening nu hebben ze dat zojuist automatisch omgezet naar premium. 2 maanden gratis wouw daar doe ik het voor pffff slechte zaak.

                            If you don’t close your account, you’ll automatically be charged the higher fee after 3 months.