Ahh... I thought your decision was because of a "poll" or because of green initiatives, now it is something else, they were "broken".. maybe if we continue complaining, you will say the truth, €€€€. If something is broken you repair it, you do not ask for more money on behalf of trees... C'mon you are not an environmental non-profit organization. Also, what about the other subscription? how is going to believe that you are not going to change in the future? so many questions. What happens with the Bank of Free? Free subscription is not profitable, so you take them out? This is seriously very unprofessional.
I was puzzled by the end of the message, "Love"? I do not get that point also. What do you expect us to say? "Ohhh, they put smiles, faces in their message, and finish with Love, all it is fine, let's pay more and eat all the fakes they are telling to us today". Sorry, but please be professional and accept your fault or at least be responsible for your decisions. Don't come with excuses and soft stuff, we are not kids and even kids can see you from far.
Bank of the Free --> Bank of the profitable green --> Bank of "making the things less complicated" (for themselves)
