Tried to switch my unwanted supergreen account back to business

Lambda-M-Cyan-Jaguar

I tried to switch my free trial period back to a regular business subscription. I only had auto Vat enabled, so switched that off this weekend. Today I went into my profile.. subscriptions.. switch subscription to business.. confirm (9,99 per month) ..
And then it says my subscription will end April 22 and I will be moved onto a travel card ??!!!!???

I asked with support.. waiting for a reply.
Had anybody tried this as well? Did it work for you?

Robert-Grey-Jaguar-3482361862

Newtype As example?

BrianVeee

Newtype This does not answer the question. Instead it’s feeding negativity towards a legit question.
If Lambda does not want to pay €9,99 a month he/she didn’t downgrade but would have canceled the agreement.

Please keep on topic ✌🏻

Robert-Grey-Jaguar-3482361862

Newtype Ich kenne davon nur die n26 Bank - dort war ich vorher. Da ist bunq um einiges weiter.

Über die anderen kann ich nichts sagen.

Lambda-M-Cyan-Jaguar

Still no response from support, did anyone try to switch accounts after the changes were deployed over the weekend?

Lambda-M-Cyan-Jaguar

Messages from support while typing my last message. Apparently it is an app glitch, and being worked on.

Tim

Wolfgang

This is Together the public community forum of bunq. 🌈 When you have private problems to solve you can use the Help tab in the app for the private Support Center. 💬

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