Hi everyone,
We'd love to clarify some things. The consumentenbond research is quite intransparent to us, and so is their rating. Any report that values parties that sell your data for commercial benefit higher than those protecting it raises quite some eyebrows on our end.
That being said: we use third-party tools to improve your user experience. This helps us understand if a newly released feature is making life easy for all bunqers, or help us identify improvement points. This - among other things - helps us to keep rolling improvements week after week to offer you a banking experience where you stay in control of your money.
These parties are not allowed and do not use bunq data for any other purpose and do not have access to it. We make clear agreements with these parties to ensure the security of your data. Naturally they also comply with all GDPR guidelines and legislation. All of this to ensure that your data stays safe and your privacy is always guaranteed - no matter what.
For more information and details, we would like to refer you to our Privacy statement and Terms and Conditions where everything is explained clearly.