How do I open an account for my child?

bunq

Hey bunqers 🌈

Help your child learn financial responsibility with a Personal bunq account. Both you and your partner can manage it from your phones, giving you full control and peace of mind.

Child accounts are now available for users in 🇳🇱 The Netherlands, 🇩🇪 Germany, 🇪🇸 Spain, 🇮🇹 Italy, 🇫🇷 France, 🇧🇪Belgium, and 🇮🇪 Ireland.

Note: You can open an account for your child only if you're subscribed to the bunq Core, bunq Pro, or bunq Elite plans.

How do I open an account for my child?

bunq Core, bunq Pro, or bunq Elite users can open up to 4 child accounts. To do so, follow these steps:

Go to 🏠 Home
Tap on 🟣 Add
Tap on 🟢 Add Bank Account
Select type of "Child Account" (paying or savings)
Fill in your child's personal information
Tap on Give Account Access
Provide us with your child’s telephone number or email address
Enter the SMS code (if a phone number is added) or confirm via email*
Set a Security Code
Choose if you want to add another parent to co-manage the child's account
Invite the parent via SMS or email
Done!

After completing the steps above, your child can download the bunq app and log into their account. Don’t worry, you’ll still have complete visibility of their account in your Home tab.

* The confirmation code or email will be sent to the phone number or email address you provided for your child.

Is it possible to give access to a second parent?

Yes, you can grant access to a second parent, but they must also have a bunq Core, Pro, or Elite plan. Follow these steps to set it up:

Go to 👤 Profile
Scroll down to your child’s account
Tap on “Manage Parent Access”
Tap on 🔵 Add Parent
Select the parent from your contacts list
Tap Invite

You can also provide access to a second parent after the child’s account was created through these steps:

Go to 🏠Home tab
Select your child’s Bank Account
Tap on Send Invite in the green banner
Select the parent from your contacts list
Tap Invite

What should the second parent do after the invitation?

If you’re a non-bunq user

When you invite a second parent, you’ll be prompted to send an invitation. They can then open a bunq account with us and just accept the invitation. Here are the next steps you need to follow:

Tap on the link you’ve received via email or SMS and accept the invite
Fill in your personal details
Confirm your phone number and select a Security Code
Download the bunq app
Log into your bunq account
Accept the invitation

Note: The second parent needs to have their Personal account verified to accept the invitation.

If you’re a bunq user

You’ll get a Pending event in your Profile tab with the invite. All you have to do is accept it or decline it.

Parental roles and responsibilities for co-managing a child’s account

The first parent confirms their relationship and responsibilities to the second parent when sending the invitation. The second parent simply accepts the invitation to join and share in managing the account.
The first parent remains the main account holder and takes care of setting up and managing access.
Once the second parent completes identity verification and accepts the invitation, both parents will have equal access to manage the child’s account.
No extra documents are needed - everything is based on the first parent’s confirmation.
Both parents agree to work together and follow the shared responsibilities for co-managing the account.

More details on the co-managing responsibilities can be found in the Terms & Conditions.

Is my child's account a separate Personal one?

Yes, it is! After your Personal account has been verified, you can create an additional and separate one for your child. Despite this being a separate account, you'll maintain complete access through your own Personal account. Keep in mind that a distinct email address and/or phone number should be used for your child's account.

This account can be set up with bunq Free, Core, Pro, or Elite plans. For children under 18, Pro is free, while Elite costs €9/month. Features depend on the chosen plan, but age-restricted options like Easy Investments and Finn may not be available.

What should my child do?

After setting your child's phone number or email address and Security Code, your child can log in by following these steps:

Open the bunq app 🌈
Tap on Login at the top right.
Enter their phone number or email address
Enter their Security code
You’ll have to approve your child’s login from your Personal account
Done ✅

What do you need to open a child account?

All you need to open an account for your child will be their Tax Identification Number (TIN) (within 90 days of signing up). After registration, you have the option to add an email address or phone number to your child’s account so they can log in from their device. To do so, you have to simply set a Security Code with the steps mentioned below under “How to give your child access from their device?””.

How can I share my child’s Tax Identification Number (TIN)?

You don’t need to provide your child’s TIN during signup. You’ll have 90 days after account creation to submit it. To submit it, follow these steps:

Go to the 👤 Profile
Switch to your child’s account from the top of the screen
Scroll down and tap on “Add Tax ID”

Why isn’t my child’s account verified?

In case your last name and your child's last name don't match, we would require a document that proves your legal guardianship. This could be any of the following:

Birth certification
Adoption documents
Court order establishing custody of the child
Court order establishing legal guardianship
Official documents issued by the Government or Embassy that clearly state the name of the guardian, name of the child and the relationship between the two.

Note: Make sure you provide us with a clear picture of the entire document.

How to give your child access from their device?

Go to 👤 Profile
Switch to your child's account from top of the screen
Tap on “Give [child’s name] Access” under your child’s account
Tap on Give Account Access
Provide us with your child’s telephone number
Fill in the confirmation code
Set a Security Code
Done ✅

Afterwards, your child needs to log in from their device following the steps bellow:

Open the bunq app
Log in with email address/telephone number and the above-set Security Code
The child should authenticate themselves by uploading a relevant Identification Document
Done ✅

If your child doesn’t yet have a valid Identification Document due to their age, they’ll send you a login approval request through an in-app notification. You’ll be able to accept or decline it directly from your account.

What if my child creates an account of their own?

If you’re a non-bunq user

When your child attempts to open a Personal account with us, they'll be prompted to send an invitation to their parents. You can then open a bunq account with us and just accept the invitation. Here are the next steps you need to follow:

Tap on the link you’ve received via email or SMS and accept the invite
Fill in your personal details
Confirm your phone number and select a Security Code
Download the bunq app
Log into your bunq account
Tap on the 🟧 "Enjoy bunq Demo and finish signing up for the full experience" pop-up message on the bottom of your Home tab
Approve your child’s account

Note: You can approve your child’s account only when your account is fully verified.

If you’re a bunq user

You’ll get a Pending event in your Profile tab with the invite. All you have to do is accept it or decline it.

What can I do if my child forgets their login credentials?

If your child forgets their login credentials you can easily change them by following these steps:

Security Code

Go to the 👤 Profile
Switch to your child’s account from the top of the screen
Scroll down and tap on “Change Security Code”
Set a "Security Code”

Email address or phone number

Go to the 👤 Profile
Switch to your child’s account from the top of the screen
Scroll down and tap on “Personal information”
Change your child's email address or phone number

Good to know

A proof of relation is asked when the names of the child and the legal guardian/parent aren't the same.
The parent should have a Personal account in order to give the child permission to have an account. The child can choose any of our plans (further info on our plans can be found here)
You as a parent have full overview and access to your child's account.
No minimum age is required. However, the child should have a phone number or email address, if they want to access their own account.
When your child turns 18 years old we break the connection so they can have their own personal account , provided the account has its own alias.