How do I open an account for my child?

bunq

Hey bunqers 🌈

You can easily open a Personal account for your child within few taps, without the hassle of providing any additional documents 🎉

Child accounts are now available for users in 🇳🇱 The Netherlands, 🇩🇪 Germany, 🇪🇸 Spain, 🇮🇹 Italy, 🇫🇷 France and 🇮🇪 Ireland.

How do I open an account for my child?

Follow the simple steps below to do so:

Go to 🏠 Home
Tap on 🟣 Add
Tap on 🟢 Add Bank Account
Select type of "Child Account" (paying or savings)
Fill in your child's personal information
Select the desired plan (if paying account is chosen)
Tap on Grant Account Access
Provide us with your child’s telephone number or email address
Fill in the confirmation code or proceed with the confirmation email*
Set a Security Code
Done!

After completing the steps above, your child can download the bunq app and log into their account. Don’t worry, you’ll still have complete visibility of their account in your Home tab.

* The confirmation code or email will be sent to the phone number or email address you provided for your child.

How can my child verify their identity?

Children under the age of 16 - For children under the age of 16, there's no need for identity verification.
Children who turned 16 - Once your child gets verified and turns 16, they’ll receive an in-app notification to complete their identity verification. This step secures their account and allows them to log in on a new device without needing parental approval. After we review the Identification Document, we might ask them to verify it again if the previous attempt didn’t meet our requirements (expired or blurry ID, no selfie match).
Turning 18 - When your child turns 18, your link to their account will be removed automatically, with no changes to their account. About a month before their 18th birthday, your child needs to accept the Terms & Conditions on their own. If not accepted by then, the account will temporarily be unusable until this step is completed.

Is my child's account a separate Personal one?

Yes, it is! After your Personal account has been verified, you can create an additional and separate one for your child. Despite this being a separate account, you'll maintain complete access through your own Personal account. Keep in mind that a distinct email address and/or phone number should be used for your child's account.

This new account can be set up with any of the available plans: Easy Savings, Easy Bank, Easy Bank Pro, or Easy Bank Pro XL. The features accessible on this account will depend on the chosen plan and all will be available for your child to use. However, please note that certain features, such as Easy Investments and Finn, have age restrictions and may not be available for use on your child's account.

What do you need to open an account?

All you need to open an account for your child will be their Tax ID. After registration, you have the option to add an email address or phone number to your child’s account so they can log in from their device. To do so, follow the steps mentioned below:

Go to the 👤 Profile
Tap on Personal Information
Change the details
Edit or update information accordingly
Select Done

Why isn’t my child’s account verified?

In case your last name and your child's last name don't match, we would require a document that proves your legal guardianship. This could be any of the following:

Birth certification
Adoption documents
Court order establishing custody of the child
Court order establishing legal guardianship
Official documents issued by the Government or Embassy that clearly state the name of the guardian, name of the child and the relationship between the two.

Note: Make sure you provide us with a clear picture of the entire document.

How to give your child access from their device?

Go to 👤 Profile
Switch to your child's account from top of the screen
Tap on “Set Security Code” under your child’s account
Tap on Grant Account Access
Provide us with your child’s telephone number or email address
Fill in the confirmation code or proceed with the confirmation email
Set a Security Code
Done ✅

Afterwards, your child needs to log in from their device following the steps bellow:

Open the bunq app
Log in with email address/telephone number and the above-set Security Code
The child should authenticate themselves by uploading a relevant Identification Document
Done ✅

If your child doesn’t yet have a valid Identification Document due to their age, they’ll send you a login approval request through an in-app notification. You’ll be able to accept or decline it directly from your account.

Is it possible to grant access to a second parent?

Yes, you can grant access to a second parent. This can be done through the Shared Access feature. To do so, follow these steps below:

Open the child Bank Account
Tap on Access
Then Share access
Invite parent 2

Further information about this feature here.

Note: Easy Savings users can receive and accept Shared Access requests from other users but can't grant Shared Access to their own Bank Accounts. Thus, if you've chosen Easy Savings as your child's plan, you won't be able to share access to a second parent.

What if my child creates an account of its own?

If you’re a non-bunq user

When your child attempts to open a Personal account with us, they'll be prompted to send an invitation to their parents. You can then open a bunq account with us and just accept the invitation. Here are the next steps you need to follow:

Tap on the link you’ve received via email or SMS and accept the invite
Fill in your personal details
Confirm your phone number and select a Security Code
Download the bunq app
Log into your bunq account
Tap on the 🟧 "Enjoy bunq Demo and finish signing up for the full experience" pop-up message on the bottom of your Home tab
Approve your child’s account

Note: You can approve your child’s account only when your account is fully verified.

If you’re a bunq user

You’ll get a Pending event in your Profile tab with the invite. All you have to do is accept it or decline it.

Can I reset my child's security code?

Yes, you can change it by following the steps mentioned below:

Go to 👤 Profile
Select your child's account from the drop down menu at the top of the screen
Go to ⚙️ Settings
Select Security
Tap on Change security code
Done 🎉

Good to know

A proof of relation is asked when the names of the child and the legal guardian/parent aren't the same.
The parent should have a Personal account in order to give the child permission to have an account. The child can choose any of our plans (further info on our plans can be found here)
You as a parent have full overview and access to your child's account.
Both parents can have access to the child's account if they have Easy Bank, Easy Bank Pro and Easy Bank Pro XL.
No minimum age is required. However, the child should have a phone number or email address.
When your child turns 18 years old we break the Connect so they can have their own personal account , provided the account has its own alias.