How do I open an account for my child? - bunq Together

How do I open an account for my child?

bunq

Hey bunqers 🌈

You can easily open a Personal account for your child within few taps, without the hassle of providing any additional documents 🎉

Minor accounts are now available for users in 🇳🇱 The Netherlands, 🇩🇪 Germany, 🇪🇸 Spain, 🇮🇹 Italy, 🇫🇷 France and 🇮🇪 Ireland.

How do I open an account for my child?

Follow the simple steps below to do so:

Go to 🏠 Home
Tap on 🟣 Add
Tap on 🟢 Add Bank Account
Select type of "Child Account" (paying or savings)
Fill in your child's personal information (account access can be shared later)
Select the desired plan (if paying account is chosen)
Choose if you'd like to share account access with them now
Done!

How can I open an account as a minor?

Open the app and start the signup flow
Choose the features you’re interested in
Fill in your personal details
Invite your parent to approve your account as a legal guardian (can be non-bunq or bunq user)

Is my child's account a separate Personal one?

Yes, it is! After your Personal account has been verified, you can create an additional and separate one for your child. Despite this being a separate account, you'll maintain complete access through your own Personal account. Keep in mind that a distinct email address and/or phone number should be used for your child's account.

This new account can be set up with any of the available plans: Easy Savings, Easy Bank, Easy Bank Pro, or Easy Bank Pro XL. The features accessible on this account will depend on the chosen plan and all will be available for your child to use. However, please note that certain features, such as Easy Investments and Finn, have age restrictions and may not be available for use on your child's account.

What should my child do?

Once you've filled your child's telephone number and email address, an invitation will be sent through SMS or email. Once the invitation is accepted, your kid should simply follow the flow. Once the invitation process is done, you'll have full access to your child's account.

What do you need to open an account?

All you need to open an account for your child will be their Tax ID. After registration, you have the option to add an email address or phone number to your child’s account so they can log in from their device. To do so, follow the steps mentioned below:

Go to Profile
Tap on Personal Information
Change the details
Edit or update information accordingly
Select Done

Why isn’t my child’s account verified?

In case your last name and your child's last name don't match, we would require a document that proves your legal guardianship. This could be any of the following:

Birth certification
Adoption documents
Court order establishing custody of the child
Court order establishing legal guardianship
Official documents issued by the Government or Embassy that clearly state the name of the guardian, name of the minor and the relationship between the two.

How to give your child access from their device?

Go to 👤 Profile
Tap on “Set Security Code” under your child’s account
Add the phone number you’ve used for your child’s account
Enter the confirmation code received on your child’s phone
Set a security code
Done ✅

Afterwards, your child needs to log in from their device following the steps bellow:

Open the bunq app
Log in with email address/telephone number and the above-set Security Code
The minor should authenticate themselves by uploading a relevant Identification Document
Done ✅

In case your child still doesn't have a sufficient Identification Document because of their age, we'll open a ticket with you (the parent) through our Support Center to verify the login.

Is it possible to grant access to a second parent?

Yes, you can grant access to a second parent. This can be done through the Shared Access feature. To do so, follow these steps below:

Open the child Bank Account
Click on Access
Then Share access
Invite parent 2

Further information about this feature here.

What if my child creates an account of its own?

If you’re a non-bunq user

When your child attempts to open a Personal account with us, they'll be prompted to send an invitation to their parents. You can then open a bunq account with us and just accept the invitation. Here are the next steps you need to follow:

Tap on the link you’ve received via email or SMS and accept the invite
Fill in your personal details
Confirm your phone number and select a Security Code
Download the bunq app
Log into your bunq account
Tap on the 🟧 "Enjoy bunq Demo and finish signing up for the full experience" pop-up message on the bottom of your Home tab
Approve your child’s account

Note: You can approve your child’s account only when your account is fully verified.

If you’re a bunq user

You’ll get a Pending event in your Profile tab with the invite. All you have to do is accept it or decline it.

Can I reset my child's security code?

Yes, you can change it by following the steps mentioned below:

Go to 👤 Profile
Select your child's account from the drop down menu at the top of the screen
Go to ⚙️ Settings
Select Security
Tap on Change security code
Done 🎉

Good to know

A proof of relation is asked when the names of the minor and legal guardian/parent aren't the same.
The parent should have a Personal account in order to give the child permission to have an account. The child can choose any of our plans (further info on our plans can be found here)
You as a parent have full overview and access to your child's account.
Both parents can have access to the child's account if they have Easy Bank, Easy Bank Pro and Easy Bank Pro XL.
No minimum age is required. However, the child should have a phone number or email address.
When your child turns 18 years old we break the Connect so they can have their own personal account , provided the account has its own alias.

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Want to learn more? You can explore more bunq knowledge here 🦄