• Bonus for NOT using Mastercard at ATMs

Dear all,


as bunq has to pay internal fees to ATM owners every time when a bunq customer withdraws money, I want to setup a discussion about rewarding bunquerettes and bunquers who consequently do not withdraw cash, and with this behavior are supporting the financial success of their bunq.


E. g. if you haven’t withrawn cash in 2018 you get a refund of 1-2 premium pack months or any other kind of nice reward/ bonus!


So what do you think?


————

Beste allemaal,


omdat bunq interne kosten moet betalen aan pinautomaten telkens wanneer een bunq-klant geld ophaalt, wil ik een discussie opzetten over het belonen van bunquerettes en bunquers die bijgevolg geen geld opnemen, en met dit gedrag het financiële succes van hun bunq ondersteunen.


E. g. als je in 2018 geen geld hebt opgenomen, krijg je een terugbetaling van 1-2 premium pack-maanden of een andere leuke beloning / bonus!


Dus wat denk je ervan?

    Hi Gunnar!

    Thank you for sharing your suggestion with us, we would love for other bunqers to share their thoughts on this proposal😊

    Cheers!

      Giving incentives instead of charging a fee is just a small difference in my opinion. It still has the same consequences: customers who are using cash withdrawals have to pay more.. And another point: setting the time span for this incentive to the complete year is kind of hard, maybe it would be nicer for the customer to get a bonus for each month without cash instead of the whole year.

        Interesting thought. However.. this way bunq sort of introduces pay-by-use again instead of a fix price. You can also argue that this has some privacy concerns because bunq will have to monitor your transaction behavior on a personal level. But come to think of it, regarding withdrawals they probably already have to do so. And finally bunq will have to build a administrative process around this.

        But still love the idea of a reward or incentive of some kind. For me chocolate bars also will do the trick :))

          I’ll take chocolate as well 🙋‍♂

            I agree that a year is a bit longgg. For the past 9 months I did zero withdrawals, but last week I was forced to do a withdrawal. So, in this case I would have lost my bonus 😢😭

              Or a bonus when you reach 900 posts on Together... 🤘😁👍

                Outside the Netherlands a lot of payments are stil cash. I use bunq predomenantly abroad. Im not in favor of this idea.

                  Of een soort van spaarsysteem, waarbij je maandelijks bunqpoints/bunqcoins krijgt. Met deze points/coins kun je dan vervolgens bunq goodies kopen 😉

                    I loveeeee bunq goodies!

                      Prima plan!

                      Daarmee sluit het premium pakket ook veel meer aan op hetgeen bunq graag wil zijn, namelijk een online bank 2.0.

                      Contant geld opnames worden in het huidige premium pakket juist gestimuleerd. Bijzondere keus.

                        I think it only would be stimulating if bunq introduced unlimited withdrawals. 10 free withdrawals is fair, personally 5 will do also. Every withdrawal after 10 costs almost a whopping whole euro! Nothing stimulating about that :)

                          €1 per opname is echt mega duur. Cash opnemen is iets wat al zolang het bestaat gratis is en €1 betalen voor een opname van €10 is echt belachelijk duur.

                            Klopt! Maar contact geld is ook beetje iets uit de jaren 90 :)... Heb afgelopen 9 maanden helaas toch 2 keer geld uit de muur moeten halen.


                            Zag laatst nog iemand op Twitter die volledig uit zijn dak ging tegen zijn bank omdat er geen €5 biljetten in een geldautomaat 🏧 zitten. Dan spoor je toch echt niet. Ik zeg: €7,99 met 5 gratis geldopnames en 🍫 :))

                              I like the basic idea, but I also think a year is a bit long. Quarterly insencetive would be a better fit.

                              Beware also cash withdraws a store could be handled and priced the same. (At most gas stations this is the case and that is the reason you often can’t use you MasterCard for payment for a toilet token if you did’t buy something. Also cash you buy at a foreign exchange are charged the same way.)

                                But you are already rewarded by not being charged for withdrawals, right?


                                I don’t like the ideas that ask for free months. Bunq is doing something awesome that cost money and they can only get that from us. You know what you signed up for. When we are paying them less, they will have less money available to continue developing our ideas.

                                  You are absolutely right Xander. Besides, I think the majority of the bunq customers already hardly use the cash withdrawal option because they are probably more digital minded then the average consumer at other banks.

                                    Precies dit. Enkel met uitgaan gebruik ik nog cash omdat dit om een of andere reden maar niet word ingevoerd in café's.

                                      Stoppen met drinken is ook een optie :P

                                        Yeah credits for merchandise or beta access to new features would be cool. I like the way T-Mobile used to do that. When you helped them with testing a new service, getting your ideas implemented or bringing new subscribers, they gave you credits that you could spend on different things. Like special workshops, tour at their office, merchandise.