• Ideas
  • System Status - everything up and running?

Hey there, bunq transparency is outstanding i.e. on twitter but here is an idea how to make it even better. StarlingBank in the UK had a nice idea how to do it. Its a status page on all systems. Look at that: https://starlingbank.statuspage.io

I like that...giving me an addional layer that everything is fine or a warning. maybe that could be added to the bunq app as well. What do you think?

    Hey Christoph,

    it is a really nice idea, I'm sure it will get lots of πŸ‘ !

    You could check out such a page when you're not sure if a service is having hiccups just for you or for everyone.

    Happy to hear you like the way we keep our users posted via notifications, Twitter and Together posts when something affects our services πŸš‘

    Also, be aware that you can already monitor iDeal πŸ“ˆ here: https://availability.ideal.nl/History?bank=bunq

    Cheers!

    Jan

      3 months later

      Great idea. For our internal monitoring it is great to check these pages in case warnings go off.

        4 months later

        I think this topic needs a little bump after Update #8. There were and are some problems and simply posting those on a status page would be really helpful. Especially to let the customers know, when something is fixed.

          I can agree with this topic. Together is a nice platform for communication and working together, but for a quick overview what bugs or issues might currently be open, a separate board would be nice to have. It could also include bugs, which could then link to a Together post for extended discussion. Maybe this is something bunq could get for the future? πŸ€”

            If you ask me, then rather sooner than later. I'm actually a bit surprised that bunq does not already have that.

              True. Would like to see it, too

                It’s a must for any API provider.

                  @Gregory#26127
                  Hello Gregory,
                  Since there was a new πŸ› Tag introduced on together it’s going to be easier to keep track of all the bugs and their status publicly.

                  Have great day,
                  Timo

                    @TimoNowitzki#26134 What if Together is down? Then we have to check out Twitter, which also contains marketing and a cluttered UI. A remote status page keeps the platform status simple, visually pleasant, and organized in one place. It can also announce maintenance windows or expected reduced availability. And indicate current issues so app devs don’t have to pull out their hair to find out why something is not working as expected. In such event you don’t want to dig through Together wishes and then also through the cluttered Twitter.

                    It’s just more standard, and therefore more convenient for techs, to have access to a status board. πŸ“Š

                      @Xander#26145 I totally second this. This is no offense to anybody but the new β€žTogetherβ€œ currently has some issues itself and is therefore not the tool to inform customers about problems.

                        10 months later

                        @Christoph-Green-Frog#2978 @Xander#26124 @PH#26049 @Roeshimi#26028 @Jorn-Indigo-Falcon#6183

                        Hi πŸ‘‹

                        It seems there is a status page by bunq now!
                        https://status.bunq.com

                        Keep on bunqing. πŸŒˆπŸ‘Š

                          Tim unlocked the discussion.

                            @Tim#94670 Cool πŸ‘Œ

                              @Tim#94670 Super cool πŸ˜ŠπŸ‘

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