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  • Apple Pay discussion topic

@Jelger-Grey-Lynx#99339 how many times must this be repeated still?
I'll do one last attempt in children's English:

ING = BIG BANK.
Big bank, lot of money.
big bank give Apple part of lot of money
Result: Exclusive option for BIG BANK.
Apple Pay = exclusive option. only with big bad bank
to start with. many patience, other banks will come after time.

    24 days later

    It will be awesome to enable Apple Pay integration for all locations where Bunq is present. In my case it is RomĆ¢nia. Apple Pay is available in my country but bunq hasnā€™t enabled it.
    Will this happen soon?

      @Andrei-madalin-Silver-Dragon#106738 Das wirst Du leider erst dann erfahren wenn es soweit ist, da bunq nie etwas vorher angekĆ¼ndigt ;)

        @Mike1975#106746 You are right but I think it is important to express our wishes because Iā€™m seeing that bunq is proactive and delivers on some customers wishes

          @DaveFlash#99340 Doesnā€™t bunq have Apple Pay in other countries? So itā€™s not just for ā€˜BIG BANKSā€™ or that exclusive...

            @Anon-1905#107119 šŸ™„
            Let me phrase it like this: ING is a big bank with lots of money and many customers that made an exclusive deal with Apple which granted them the right to be the first and only bank (for now) in THE NETHERLANDS to offer Apple Pay. Is this really so hard to understand?

              @Anon-1905#107119 Yes it is, in Belgium for example, it was BNP bank who had about 6 months exclusive, before bunq and other smaller banks could offer Apple Pay at all.

                Deze discussie is 2 jaar oud. Ing heeft Apple pay en Bunq heeft het in het buitenland... wanneer in Nederland? Grt.

                  Elise changed the title to Apple Pay discussion topic.

                    @Cornelis-Red-Llama#107310 Dat gaat Bunq niet zeggen. Dus niemand gaat die vraag beantwoorden.

                      @Cornelis-Red-Llama#107310 Aangezien ING hoogstwaarschijnlijk een exclusiviteitsdeal heeft gesloten met Apple, kan het zijn dat bunq-ondersuting nog even moet wachten in Nederland. Hoe lang de exclusiviteit is weet niemand en kunnen we ook alleen maar naar gissen. Het feit dat bunq Apple Pay in de rest van Europa heel breed aanbiedt, laat in ieder geval wel zien dat bunq zeker wel wil, maar dus simpelweg niet kan. De exclusiviteit kan 6 maanden zijn, zoals bij vorige deals in andere landen ook is vastgesteld.

                        @DaveFlash#99340 Why not look at it positively? Apple wants a good experience for their users. So they'd need a financially robust partner with a large support desk. Bunq is simply too small to guarantee a good experience for all Dutch iPhone users.

                        And Apple Pay is supposed to feel free (or even lucrative, see the new Apple Card.) Given that Bunq Premium costs 8 bucks a month, people would associate Apple Pay with monthly fees.

                        So there are good reasons for Apple to partner with a big player first. The exclusivity might be required to lure that big player. Dutch banks would much prefer their customers to use their apps.

                          @wesselt#107414 Bunq is simply too small to guarantee a good experience for all Dutch iPhone users.

                          Can you explain this for me, because I don't really get this argument. bunq already supports ļ£æPay in a lot of other counties, so would couldn't it support it in The Netherlands?

                            @TwitNour#107416 If Bunq were the only option for Apple Pay in The Netherlands, they'd suddenly get a lot of extra customers. Doubling your customer base comes with a serious risk of IT and staffing problems, and I'm not sure if Apple would be willing to take that risk.

                            I'm just guessing at Apple's motives of course.

                              @TwitNour#107416 Makes complete sense to me. Of course bunq supports Apple Pay in many other countries. But for example here in Germany Apple also managed to get many other banks on board for their launch, that are (at least at the moment) big players with a lot of customers.

                              For the Netherlands, it's of course hard to say exactly in which discussions Apple was with all the banks, but judging from the very late launch, it seems like all the banks except bunq were probably a bit reluctant in general to the contract terms.

                              So why didn't Apple go with bunq then, but offered the exclusivity deal to ING in order to entice them joining forces, is the question. And that's where I think @wesselt might be right: Apple wants as many people as possible to use Apple Pay in the Netherlands and the experience should be stellar without any hiccups. While I personally have a lot of trust in the bunq team, managing the potential influx of that many customers (if they had been the only Dutch bank to support Apple Pay), is a challenge from a technical, but also from a support perspective. People and the media would blame any kind of bad experiences on bunq AND on Apple. While with ING, even if there were any problems, people would mostly blame them on ING alone.

                              In the end, I think this is just one of the reasons why Apple favors big companies as partners over small companies, at least when these partnerships are very customer-facing. There's a reason why the Apple Cash card is just "Apple Cash", and Green Dot Bank is only mentioned in some fine print, while for the Apple Card, the Goldman Sachs logo is very easy to spot.

                                @Jakob#107454 Thank your for your perspective, and I see that you got a point here!

                                  @Jakob#107454 @wesselt#107452 If Apple didn't want to take the risk, bunq wouldn't be supported in all the other countries where bunq already supports Apple Pay... For banks the transaction infrastructure doesn't differ much from a normal contactless card payment.

                                  The exclusivity deal is a way for both ING and Apple to profit. ING profits from the influx of users switching to ING from other banks after a massive marketing campaign, Apple profits from the higher payout per transaction they can negotiate for this exclusivity and the bank doing the marketing. All banks are negotiating for Apple Pay and ING was the one that won the bid (was willing to offer the highest payout per transaction to outbid the other banks).

                                    @Lezz#107592 I suspect Apple was willing to give whatever bank agreed to the terms an exclusivity deal here, to break the mexican standoff. The week before the announcement, Rabobank wrote a letter saying Apple Pay wouldnā€™t come for a while as it was too expensive and blablabla. Then ING announced it and suddenly Rabobank ā€œdidnā€™t mean it that way and all discussions are ongoingā€. :ā€™) So by signing up one major player, finally the rest may be de facto forced to follow, especially when they see how big a success it is with ING and people even switching there for AP. And thatā€™d also explain why ING as launch partner and not bunq, the effect at bunq would be more marginal due to fewer clients.