See the attached screenshot. I cannot scroll further down and can't see the balance of the 2 accounts at the bottom. I would like to disable the information at the top, so I don't have to scroll at all.

Device: OnePlus 7 Pro (Android)

Nadat uit mijn zakelijke account was gegooid en niet meer leek te kunnen inloggen door een bug bij het bevestigen van mijn email, zit ik er nu wel in, maar zijn mijn REKENINGEN WEG. Ik herhaal: ik heb GEEN geld meer op het account staan, terwijl hier 5000 euro op zou moeten staan. De app doet alsof ik GEEN rekeningen meer heb.
Naast dat deze update ronduit verschrikkelijk is qua user experience, heeft Bunq mij nu officieel de toegang tot mijn fondsen ontzegt. Ik weet niet wanneer ik deze weer terug ga krijgen en dit is financieel héél problematisch voor ons.

@Tristan-Grey-Tiger#173047 Yes to all of the above, thank you for taking the effort to list these issues... begs the question how could they have looked at this design and thought "yes that's good let's push that update"...

In het "voor mij" scherm staat "geld gespaard", dit lijkt me nogal ongelukkig vertaald van het Engels want het wekt de indruk dat ik dat geld tot mijn beschikking heb maar dat is natuurlijk niet zo. Verder biedt het geen inzage in hoe het bedrag exact tot stand gekomen is, leuk om te zien maar hoeft niet op het hoofdscherm.

CO2 bespaard mag ook weg, voegt helemaal niks toe aangezien ik geen supergreen heb en ook niet wil.

Tijd bespaard, compleet arbitrair, geen idee wat ik met die informatie moet.

Dan onder "profiel" de verdiende badges, met alle respect maar ik vind ze bij Garmin Connect al een beetje irritant, laat staan bij een bank. Weg er mee wat mij betreft.

Ben wel enthousiast over het overzicht van de rekeningen en betere inzage in welke pas aan welke rekening gekoppeld is!

@Wouter-Azure-Wolf#173150 The aggregate events view is available if you click on Total.

UX is very counter-intuitive, cluttered with useless stats

@wesselt#173110 nee dat bedoelde ik niet, ik bedoel blokkeren deblokkeren van online kaarten.
maar om in de termen van bunq te praten

@Tristan-Grey-Tiger#173047 Thank you for spending the time to EXACTLY point out everything that is wrong.
This is an absolutely HORRENDOUS change (and not "because users don't like change" but because so much stuff now has screen estate that is USELESS to users of a BANKING App).
I agree - this is the 2nd strike after the disaster with Join accounts and if it doesn't get fixed in 2 months the annoyance of having to use this stupidity will become the third strike and I'm gone..

Bunq écoutez nous !

Here are my top five:

• I would like to be able to hide the circles of money/CO2/time saved
• I would like to be able to move to the bottom the total and card squares, they don't mean nothing to me. I'm interested in see the balance for each sub-account.

(Those two points together use half(!!!) of my main screen, and the information is far from irrelevant for me)

• The big + in is very annoying and useless (how many times I will create a new account? I can go to a sub menu to do this)
• I would like to be able to hide the US (Instagram) tab
• Missing to option to adjust the total balance overview, thus I want to indicate which accounts are included.

@MDF#173174 Ja in de oude app stonden al mijn online cards bevroren (= frozen / blokkeren.) In de nieuwe zijn die volledig onzichtbaar. Er is ook geen functie om de nog wel zichtbare kaarten te bevriezen. Misschien wel goed als ze dan onzichtbaar worden!

P.S. Heb jij je naam veranderd van MDF naar Michel?

@Tristan-Grey-Tiger#173047 I’ll sign up for that deadline. 2 months is reasonable to fix this, although my impression is that the app is not the entity that needs fixing ...

You can make this version better, by going back to V2.

@Eelco-Stof#173094 I'm afraid, there's no backlog. At least not one for fixing things. It's more than 20 hours ago this whole mess started. No, absolutely NO reaction by bunq, besides closing the original thread, opening a new one and chapeau'ing three +1 in the old thread (besides hundreds of -2).
Meanwhile I assume these guys are sailing only by sight. Now, as it becomes obvious, that the old direction has been lost, there is no Plan B or Plan C. No risk management was obviously done. The Change has not been managed. Everybody, at least the boss, was either hoping only the best or completely ignoring all feedback.
I assume, there's only one thing valid - a goal that has had to be achieved: the app must be released in cw25. That has been achieved. But at what costs? The exciting question is - who has setup and continued the goal as it became clear, that something is going wrong.
Some of the guys in the thread suspect Product-Managers or UX-designers. No, that's far too short.
If it would have been a product-management thing, the company lead would have stand up already, setup a task-force, analyzed the situation, composed a plan and informed public. But nothing of that has come to any ears.
Thus, I assume, that the problem is absolutely top-down. With clear orders how to react - or not react.
Sorry to say, but a moment, for me, everything looks like this fish starts to stink from the head.
And you can nothing do with such situation, besides enduring or leaving.
I'm already organizing transfer of funds and reset of credit-card information for all my subscriptions.
Lucky, there is - for basic banking - not only bunq out there.