I have waited on such statement: see "sprout.nl/artikel/gebruikers-klagen-na-nieuwe-update-bunq-wat-er-aan-de-hand"
If needed translate as I have done for this section:
"Do not turn back
Despite the mass criticism, the update will not be rolled back, Bunq founder Ali Niknam said in a response. When asked whether the angry reactions surprise him, the entrepreneur continues to return to the history of his bank and to "make the world of banking better". However, he acknowledges that the new version of the app is "really very different" from the previous one, and that it takes time for users to get used to it. There is therefore no question of a crisis situation at his company, he says when asked."
What I read here is: "F**k you users - you're simply too smart, stupid, whatever. We know exactly what we're doing."
Good Bye Bunq!