• Bugs

  • Bug: notification badge won't disappear

We are working on a major refactor of the push system to make everything more clear. Please hang on to your seats; it's going to be wonderful, I promise :)!

    Ich habe das gleiche Problem bei Support

      @Martijn-Teal-Tiger#191217 Ook ik heb dit probleem, bij mij betreft het een melding over een chat bericht, erg irritant.

        Again same problem 😂 I already report about that long time ago 😖.

          4 days later

          Kann man bei mir bitte auch einmal die Benachrichtigung manuell löschen? Danke!

            Dear lord this bug has been present for two months?!

              @jorijnsmit#197584 It has. If it was about counting trees it would have been fixed immediately, most likely :)

                I have the same

                  It's been since release that this is an issue. How is this not fixed yet?

                    Ik heb ook nog steeds een meldings indicator staan. Gaat al weken niet weg. Erg irritant. Kan deze bug niet gewoon gefixt worden? Niet echt een blijk van kwaliteit dat dit soort simpele dingen nog steeds stuk zijn...

                      Hier ook een probleem met een meldingsindicator, alleen bij komt deze van de support vragen af. Heel irritant! Kan dit gefixt worden?

                        Same problem here. Persistent notification on support tab. Won't disappear. Please fix mine too. Cheers

                          @Lucas-Orange-Leopard#198604 Please fix mine too. Cheers

                          Support can reset individual counters (which shows they're not based on a live query but some separate counter, distinct from the actual events that should cause notifications).

                          But it's an extremely temporary fix. I've even seen that directly after "fixing" the counters were wrong again (possibly because the reply on support itself generated a notification that wasn't cleared)

                            @iivvoo#198647 So, what can be done? Wait for the bug been fixed?

                              Me too. I have a "1" on the € after Identity verification always on.

                                Bij mij komt de badge op het app icoon steeds terug; in de app kan ik vervolgens geen badges vinden.

                                  Please remove my notification badge in the support corner. Thanks

                                    6 days later

                                    I have notification somewhere in 'support'.. Reset please! 😊 It's been annoying me for months, I actually re-read my entire support mailbox a couple of new to get rid of it. 😅