Connect ended, new connect not allowed

Timme-Violet-Quokka

I have a premium account. As of per yesterday all my connects (with the free accounts of my children) have been terminated by bunq.
When I try to start a new connect an error is displayed: The status of this account does not allow invitations.
Does anybody have any clue why this happens and how to fix this ?
Thanks!

Joeri-Silver-Lynx

Check the subscription status or your children’s account. I have a gut feeling the free period is over or that they have a Travel Card (only) subscription which does not allow connects as far as I know.

Joeri-Silver-Lynx

Stay tuned; check your children’s account subscription but before taking any action, be aware of possible related topics:

https://together.bunq.com/d/32967-connect-does-not-work

Cees-Cyan-Hummingbird

And I can't end a connect what is going on?

JaapJ

Ik heb exact hetzelfde met mijn vrouw. En alle gezamelijke rekeningen zijn gedisconnect en gearchiveerd.

Sharad-Silver-Puma

I had a grocery account which I gave full access to my wife as well and now her connection is terminated without notice. What is happening bunq?

Jurgen-Red-Badger

I have also the same issue with my wife. Bunq app closed the connect at 02:00 AM but says that I closed the connect.
Tried multiple time times register a bug but unable to succeed. Very frustrating!! But this thread is from 2020!??
So is this still not solved? Or does anybody know where to find answers as to why?

thijsoost

Jurgen Please contact bunq support through the bunq app