I'm using shared payment requests on daily basis, for example:
- Gather money for the school class of my kids from parents
- In Holland we have a marktplaats.nl where you sell second hand stuff. Payment links used to get the money from buyer
- Sharing coffee costs somewhere in town with friends
I know for some purposes the bunq.me link would be convenient, but when you want to have a fixed amount / description the shared payment link is the way to go.
At the moment I don't find it very intuitive and there is no overview to see all open shared payment requests. Let me share my 2 cents with you since for me this is a very often used functionality (for me) and it isn't that intuitive to use at the moment.
- First create a shared request via a link where the payment goes to account X
- How to find this request:
- Tap on 'For me' tab
- Tap on the account X tile
- Tap on the magnifying glass
- Tap on filter icon
- Tap on 'Transaction status' and choose 'Openstaande requests aan anderen' - I guess 'Open requests to others' in English.
- Tap on the V
- Now it shows the just created request.
Note that when you search for the new request from inside the total overview tile without first manual refreshing the overview you won't find this request.
-> I expect when tapping a tile that the overview has the latest changes and it is not needed to manual refresh this.
Now it happens that one person pays this request - while expecting others still to pay.
For me the confusion starts now finding this request.
#3 Search again for this request like you did in #2 from inside the account X tile.
Result: request will not show up in search results, thinking that you don't have 'open' requests - while they still are.
-> I expect all 'Open requests to others' filter to show all open requests in the search result like the filter naming would suggest, although there is a payment done. Of course the request is now 1x payed, but it can be paid by more people (like other parents from the class of my kids for example). As soon as you manually close the request - from inside the request - I expect to not show it anymore.
This is especially relevant when having more open payment requests where you expect more payments per shared link to keep track of if everything is payed for. At the moment there is no way of keeping track of open payment requests in all the (sub)accounts when the request is paid - at least - one time. You have to create a note list (somewhere in a different app, or excel sheet) to keep track of what open shared links you have created to check if everybody has payed.
Somewhat smaller issue, but as you noticed it takes a lot of taps to get an overview of the shared payments requests. Maybe think of a way to have less taps to get to this overview.
Tim noticed there is a circle tile now from within an account tile. This would solve some of the issues, but still doesn't give a grant overview of all outstanding payment requests over all accounts. And for now tapping this 'Total payment requests' circle the overviews on both tabs stays empty. Seems like the functionality is broken at the moment or I expect something different :)
I hope this can be improved in a future release as I think it would benefit everyone to be able to track down open shared payment requests to others.