• Bugs Fixed

  • [FIXED] Error: person for ID ... not found

I created an business account yesterday and when I try to use iDeal as payment option I get this error:

Error: person for ID [some_ID_number] not found.

Using the latest app version from the Apple store.

    @New-Yellow-Lion-2908551657#190894

    Morning!

    Thanks for reporting this bug to us! I made a report to our Product team, we will let you know once it's fixed šŸ™Œ

    For now I wish you a great day ahead, Jan Willem šŸŒˆ

    Cheers,

    Ajara

      I have the same issue, please assist

        17 days later

        @Metin-Indigo-Frog#190998 Same issue with a standard Account.

          11 days later

          Dear Bunq support... I have EXACTLY the same issue.... Biggest problem is that there is money allready in the account which i cannot acces!
          Please help us to solve this problem!
          Waiting for OVER 72 HOURS for a reply from Bunq Support in the chat allready!

            I have the same issue. Please assist.

              I get the same with any profile update action.

                Ik heb ook dit probleem met een nieuwe zakelijke rekening

                  Account was not approved so Iā€™m trying to send the existing money on this account to my other account but get the error ID not found

                    6 days later

                    The issue is still there. I see this post is already a month old, while a private support chat from myself 2 months ago. But no changes yet.... Any updates?

                      21 days later

                      Hi Bunqers,

                      I'm happy to announce this bug has been solved. Make sure to update your bunq app, and you are good to go!

                      Enjoy your day! šŸŒˆ

                      Cheers,
                      Carien

                        bunq changed the title to [FIXED] Error: person for ID ... not found.
                          8 days later
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