• Bugs Reported
  • I created 5 virtual cards by mistake

There are 5 virtual cards created in my account by mistake. What is the pricing associated with this and how do i rollback ?. Why is Bunq not offering me a pop up with the price when i create them ?

    @Kiran#191964 The virtual (creditcards) are free, so don't worry too much about it. You might want to keep them for different purposes/subaccounts like travel / car expenses / groceries etc.
    Only when you would order a physical card copy there may be costs coming in on your invoice.

      @MarJamJars#191966 Is it also the same for virtual travel cards ?. Can i create multiple virtual travel cards ?. Also is there a limit on the number of virtual cards ?

        @Kiran#191967 The Travelcard = the creditcard from bunq

          @Kiran#191967 See exact pricing here: https://www.bunq.com/pricing-sheet

          Up to 5 active online cards are included in the Premium membership. You can have 5 more active online cards for a total of 10, but this costs an additional 9.99 Euros per month. You can always delete/block cards you don't want to use any longer but it's not possible to create more than 20 online cards per year, so it's not a good idea to generate a new online card for every payment.

            @Jakob-Y#191973 The pricing sheet says this is not available for travel card. Im not sure why bunq allowed me to create it

              @Kiran#191986 True. Did you check your membership type under [Profile] > … > [My membership]? Maybe you started a Premium trial or something?

                Im afraid if bunq would charge me on this. I hear so many horror stories abt bunq out in forums

                  @Kiran#191989 bunq doesn't charge anything when it isn't in the "Running costs" overview:
                  Profile > Settings (three dots) > My Memberships > Running Costs (or "Upcoming Invoice").

                  But this looks like a bug, so I've forwarded it to our contact,

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