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  • How to edit contact information?

I am looking for the place where I can modify existing contact information.

    @Jan-Turquoise-Llama#194697

    Hello there! 👋

    You can do that easily in the app 🌈 Just follow the steps below:

    1. Go to Profile
    2. Tap on your Profile
    3. Tap on what you wish to change.
    4. Edit or update information accordingly.
    5. Select Done

    There is also a video here.

    Have a wonderful day! 🚀

    Cheers,

    Ajara

      Thank you but I don't want to change my own contact information, but of one of the favorite payment contacts. Sorry that I was not clear.

        @Jan-Turquoise-Llama#194764 [Profile] tab > Settings (⋯) > My favorites. There you can see all your favorite contacts. You can add a new one by clicking on the action button (⚡️) and you can delete one by selecting it and then clicking on Delete Favorite.

          4 years later

          Contact management is really messy, read basically absent, in the Android app. This is really a shortcoming, because it prevents people from efficiently making transfers, and it increases the risk of errors during the process.

          During the process of making a new payment, you can select contacts from the "Recents" (which is a non-existent English word) and "Contacts" list when choosing a recipient. You can even add a new IBAN and add this as a new contact. But there's no way to change a name or add a note to distinguish them again later on.
          To add to the confusion, there's "Profile / Settings / Address Book" that talks about searching and adding contacts. The list is empty though, even if you added contacts through the recipient section before. You have to force a refresh by dragging the page down or start typing a new before something shows up.
          The list does not allow you to edit the contact though, only to "Unpin" them, whatever that may imply. I assume this will make them disappear from the recipient list, but that makes it a confusing way to name the functionality.

          Not to mention the fact that this address book is missing from the web interface again...

          So all together we got a typo, a bug, inconsistencies, bad terminology and missing functionality, just for something simple as changing a name and adding a note to a contact from a contact list.

          Why, after all these years, does Bunq still refuse to help us out by not implementing this handy and simple feature?

            @Jan-Turquoise-Llama#194764 Bewerken is niet mogelijk op iPhone/iOS.
            Wachten hier -naar nu blijkt- al 4 jaar op 😌

              @New-Green-Hare-2349545405#295694 Geen prioriteit? Kan niets anders bedenken.

                9 days later

                @New-Green-Hare-2349545405#295993 Mooi speurwerk!
                Triest eigenlijk. Laat mij het antwoord anno 2024 nogmaals raden (copy paste 2017):
                “Het aanpassen van favorieten staat op onze verlanglijst. We zullen dit onderwerp zeker bijwerken als we meer weten.
                Hoewel het over ons onderwerp gaat, houden we altijd van geweldige suggesties. Zijn er goede ideeën die je zou willen zien in deze mogelijke functie? 😊”

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