• Bugs

  • [REPORTED] Can’t create business account

Honestly tired of many bugs found in V3 today I encountered another try to create a new business account and get this weird error. About not able to create another virtual card 20 cards limit . I assume because of V3 it’s hard coded 20 virtual cards per account periode even if you have many accounts bundels into one you only get 20 virtual cards compared to like before when it was 20 virtual cards per account and that’s probably what is causing this weird issue and more.

    Seems like I can’t add a screenshot

      Hi 👋 @Glodinas#204736

      Are you trying to open a new business account for another business?

      It's important to initiate this opening of a new Business account from your Personal account. You can switch to your Personal account by holding Profile in the bottom row, after that go to Home > ⚡️ > Business > Business account. Please let me know if that works or not.

        9 days later

        Hi @Glodinas 👋

        Thanks for reporting this bug to us! Please note we have escalated the issue to our developers team to check and fix. We will let you know once it's fixed 🙌

        For now I wish you have a good night! ✨

        Cheers,
        Nikoleta

          23 days later

          @Natascha-Teal-Eagle#209012 zelfde hier, kan niets met het zakelijke account dat ik gisteren heb aangemaakt.

            I cannot create an account and a card who can help me

              Hi bunqers 👋

              What you're describing is a bit different than the original bug. We want to help you and fix this as soon as possible this is why we've contacted you trough the in app support chat (Profile > ⚡️ > Get Private Support). Make sure to check your messages and annoucements!

              Have a nice evening 🌈
              Nikoleta

                zo belachelijk .mij lukt ook niet omdat ik al een prive account hebt.blijkbaar heel moeilijk

                  We have a BUNQ business BV account in Amsterdam. We want to create a German UG business account. Each time I attempt to do this I am reverted to our present account - what is the answer??


                    10 days later

                    Hey all 🌈

                    Thank you for reaching out in the app. 💪 If any issues persist, don't hesitate to open a chat with us. 🎉

                    Cheers to a great day ahead!
                    Erika 🌈

                      3 years later
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