• Bugs Fixed

  • [FIXED] Sub-account disappears from list when auto sorting a payment

So I’m trying to make an automatic sorting for my paychecks, but here’s the deal.

The money comes in at my ‘fixed bills’ account. Because of this, I don’t have the option to fill in an amount that I want to leave on there. I want the remainder to go to my normal account, but then I can not fill in what needs to go to the fixed bills account.

    Hi 👋 @CasperBoon#205447

    This should be possible by removing all the amounts, then changing the remainder account by tapping the little icon on the already selected account and then re-entering the amounts again.

    I currently have an auto sorting setup with the exact same situation.

      @Tim#205448 The point is, when I change this, there isn’t another row where my ‘fixed bills’ account is stated. The account where the remaining amount is put is this fixed bills account, but when I change this, my fixed bill account doesn’t show up anywhere else, so I can’t define how much money I want to put there.

        This is it first when I open the sorting option

        This is when I change the remainder

        So the ‘vaste lasten’ account isn’t their anymore and I can’t add it again to sort any money to it

          @CasperBoon#205450

          Interesting.. What if you setup the auto sorting using 0,01 or something as the sort amount and after saving you try to edit it?

            I just tried to setup a new auto sorting and it looks like some sort of bug indeed that the account just vanishes..

            I'm sure it's possible though because I have this running:

              @Tim#205453 Unfortunately, this doesn’t work either. It’s just that @bunq thinks that the account were to money comes in, is the one where the remaining money goes.

              Maybe a change for in the next update?

                Tim changed the title to Sub-account disappears from list when auto sorting a payment.
                  13 days later
                  bunq changed the title to [REPORTED] Sub-account disappears from list when auto sorting a payment.

                    @CasperBoon#205447

                    Hi Casper,

                    Thanks for reporting this bug to us!
                    We have made a report to our developers, and we will let you know once it's fixed 🙌

                    For now, we wish you a wonderful evening! 🌈

                    Cheers,
                    Carien

                      @bunq#207083 💪🙃✨♥️🌹

                        25 days later

                        Hi bunqers 👋

                        I'm happy to tell you this bug has been fixed! Simply update to the latest version of the app and you're good to go!

                        Have a great day 🌈

                          bunq changed the title to [FIXED] Sub-account disappears from list when auto sorting a payment.
                            4 days later
                            14 days later

                            I receive the Monet that was sent to me for the past one week today when I try to check I saw my main account sub account they all are showing blocked so what can I do

                              @New-Indigo-Frog-613531595#210381

                                @New-Navy-Badger-3243518124#211833 Hi 👋

                                I see that your issue is not linked to the bug in this topic, and it's rather more sensitive. Hence, I would advise you to contact us in the Private chat (Profile > MENU > Get Private Support) so we can help you further 💪

                                For now I wish you a nice evening! 🌈
                                Nikoleta