• Bugs Reported

  • [REPORTED] Cannot sort payments from business account

Payment sorting does not seem to work on transactions from a business to personal bunq account. The sorting option doesn't appear anywhere. Not on the transaction overview, not on the bunq button. This kinda makes the primary selling point of this feature (sort your salary) moot for someone who pays their salary from a bunq business account.

    5 days later
    bunq changed the title to [REPORTED] Cannot sort payments from business account.

      @Miroslav-Silver-Falcon#208561
      Hi @Miroslav-Silver-Falcon

      Thanks for reporting this bug to us! We have escalated the issue to our developers team.
      We will let you know once it's fixed 🙌

      For now I wish you a great day 🌈

      Cheers,
      Carien

        2 months later

        @Maarten-Teal-Owl-18022101#214904 Hi Maarten 👋

        Our developers are still working towards fixing this for you guys! To ensure that the fix for this bug works correctly, thus also to prevent that we create new bugs while fixing this one, this needs to be thoroughly tested to ensure that everything works smoothly. We will make sure to let you know as soon as we release a fix 😊

        For now I wish you a nice rest of your day 🌈

          @Nikoleta#214965 I just found the same thing and it's ridiculous that you haven't fixed this after two months. Testing takes literally a day or two. You just didn't prioritize it which is fine if that's the case. Can you please be clear if you actually will fix this (soon) or if it'll lay in your backlog for two more months? This is definitely not saving me time... Just saying ;)

            22 days later

            Any news on this? I still cannot see the sort option in the menu or anywhere else. Any estimation of when it is going to be fixed?

              Hi bunqers 👋

              Apologies for the delay! Indeed the bug issues are being prioritised, but rest assured we're working towards solving all of them. To ensure that the fix for this bug works correctly, thus also to prevent that we create new bugs while fixing this one, our developers need to thoroughly test this scenario to ensure that everything works smoothly. This may requires some time, but it's necessary to offer you the best bunq experience.

              We will make sure to let you know as soon as we release a fix, and of course we'll do our best to fix this as soon as possible!

              Thank you for your patience on the matter 🙏

              Cheers,
              Nikoleta

                23 days later

                @Nikoleta#217253 any updat on this? I'm guessing the problem is if it will cause a loop between your accounts.

                  @Benjamin-Olive-Dragon#218506 Hi Benjamin 👋

                  I checked and this issue should have been fixed with our latest update. Could you please make sure you've updated to the latest version of the app and see if all's good on your end. If you still experience issues let us know and we'll investigate this further.

                  For now I wish you a nice rest of your weekend 🌈

                    19 days later

                    Hi bunqers 👋

                    I am reaching back as we received an update from the respective team that this is actually intended behaviour, and not a bug issue. Apologies for any confusion caused on the matter. If you wish you can suggest this as an idea here and we'll do our best to implement it.

                    Thank you for both your understanding and cooperation on the matter!

                    Enjoy the rest of your day now 🌈

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