• Bugs Reported
  • [REPORTED] Individual statement share error

Dear Bunq Team,

I have realized that when you try to share an individual received payment transaction you always get the error "Only completed payments can be shared".

If this is only possible with sent payments then why to give the option also in received payments? This always trigger the error.

Ideally, you should be able to share individual received payments as well. The alternative is to make day to day transactions exports but this is far from class convenient, takes more time and might disclose more information than necessary in the statement.

Hopefully this can be improved,
Best!

    @Rodrigo-Azure-Puma#210398 Hi!

    This looks like a bug in the Android app, because in the iOS app it's not possible to create PDF statements for received payments.

      Hi @Rodrigo-Azure-Puma 👋

      Thanks for reporting this bug to us! Please note it's really not possible to export statements for received payments, so we have escalated this to our developers team to check further. We we will let you know once it's fixed 🙌

      For now I wish you a nice evening and happy holidays! 🎄✨

      Nikoleta

        Hi me problem is "has been bunq account"

          Hey there @New-Turquoise-Dolphin-1758584507#210884 🌈

          Could you please reach out to us in the app as in this way we will be able to review your issue faster 💪

          Thank you for understanding!
          Wishes for a wonderful day ahead
          Erika

            3 months later
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