• Bugs Fixed

  • [FIXED] Payment showing twice in the screen.

A payment was set up by my bookkeeper and when I authorized it I got to see it deducted twice on the screen but luckily only once deducted from my account (had to export overview to verify). Why the misleading screen showing 2x deduction in the account?

    @Anthony-Aquamarine-Starfish#210532 I have the same issue. A while ago I scheduled a one-off payment for today. Today I saw three events, one about the schedule having completed and two identical events of the actual payment. Statement shows only one transaction. I think this is a bug, perhaps with scheduled payments?

      Hi bunqers 👋

      Thank you for reporting this to us! We've reached out to you in the app to gather more information regarding the bug, so we can make a proper and thorough report to our developers team 🙌 Your cooperation would be much appreciated 🙏

      For now I wish you a good night and Merry Christmas 🎄

      Nikoleta

        Hey @Nikoleta#210761!

        Thanks for reaching out. I've provided some details in the chat, but it seems the issue has been resolved in the meantime.

        Wish you good holidays!

          Thank you for your cooperation on the matter, bunqers 🙏

          This has now been reported to our developers and we will let you know once it's fixed 🙌

          For now I wish you a great rest of your day! 🌈

          Cheers,
          Nikoleta

            9 days later

            It has now been two weeks. We still cannot see our correct balance in Bunq. This should be corrected very urgently. Please update us.

              2 months later

              Hello bunqers 👋

              Thank you for your patience regarding this issue! I am happy to tell you that this bug has been fixed, simply update to the latest version of the app and you're good to go 🙌

              Enjoy your weekend 🌈

                7 days later

                Hello, I would also like to take a loan from you

                  @Emanuel-Orange-Unicorn#218543 Hi there 👋

                  To give you the freedom to use your account on your terms, we ensure that you can't fall into debt by not offering loans or overdraft. This way you can freely use your money without the burden of debt. You can find more info here.

                  Have a nice evening ahead ✨

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