Show remaining time in current membership tier

WJanson

Hi all 👋

As a together moderator I read a lot of questions on Together day by day. Slowly I've been seeing some trends. 📈

For example I keep seeing a question about why someone still has the premium features, when they revert back to bunq free. That's because you pay upfront for your subscription (or have a trial for the whole month). 🌈

But's that's not always clear for users. So my suggestion is to show the remaining time in the current membership tier (when you downgrade), underneath the tier type. So that this doesn't cause confusing by users. 🤔

What do you think? 🙏

TimoNowitzki

W. Janson-Korhorn
Hey Wouter 👋,
this is a great idea and I have to say I truly love ❤️ it. This would defiantly make it easier for people to see how long they are bunq Premium subscription is still active. You defiantly have my 🙌.

Best wishes,
Timo

Roeshimi

W. Janson-Korhorn I may be wrong, but I think I have already seen this, albeit not in the place you suggest.
I recently downgraded from Premium and at the bottom of the "My Membership" page, above the "Get Premium" button, it said "Your Membership is valid until $date" in red.

WJanson

Roeshimi
Hmm, didn't know that.
But that explains it why people miss it, if it's so far down the page.

Sander

Roeshimi this is indeed true. It shows there. 🙂

Roeshimi

W. Janson-Korhorn Yes, it could indeed be displayed better

SimonM

If you are old enough to have a bank account, I guess you should find it:
Profil > My membership > Monthly costs > Period [Started Date(DD/MM/YYYY) - Next billing Date(DD/MM/YYYY)]
I think everyone could find it.
And the Pricing is hidden on the website under > Pricing