Nikoleta 🇧🇬🇬🇧 I do not understand how it isn't classified as a bug?
You say "I will make a suggestion that we change how this works, so you don't need to ask the card holder to take action for the payment instead of you."
If the card holder could confirm the transaction I would already be happy. The actual problem is that not even the card holder can confirm the payment.
When someone other than the owner of the shared sub account wants to make a payment with their own card that is linked to the shared sub account the transaction cannot be processed.
- The owner of the sub account gets the 3ds request, that he is not able to confirm because he is not the card owner.
- The card owner does not get a 3ds request at all.
In the end the transaction cannot be completed in any way.