Hey Hendrik and Gerhard 👋 Thank you for bringing this to our attention and participating in our vibrant community.
It appears that you are facing the issue because we are dealing with a bug 🐞 Our developers are already aware of the problem and currently working on a fix. Before they can release a fix, they will thoroughly test everything, which takes time. This is done to make sure everything runs smoothly and to give you the best possible bunq experience. Once a fix has been released, you’ll be notified in the app, so that you can continue making card payments without encountering this issue.
In the meantime, you can enable Auto Accept for merchants that you trust so that the payments can go through seamlessly. You can find more about the feature in this article.
Thank you for your understanding and patience, they are greatly appreciated 🙏
If you have any further questions or need personalized assistance, please reach out to us via our in-app support center so that our team can look into it as soon as possible 🙌
