I enter my address manually and it gives me the message from the title.."This address is not valid" . I tried automated selection and it retrives a wrong zip code. But even with the wrong zip code, it gives the same error message.
Claudiu-Florian Rosa
Hi!
I think, in this case, itโs better to contact customer support. Check the following topic about how to contact support: https://together.bunq.com/d/40046-bunq-support-efficient-and-secure
i'm having the same problem ๐ except in my case the zip code is correct
Bastiaan yeah that's true, i contacted private support and they solved my problem! they're able to bypass any blocks if you can prove you live where you say you live, it worked for me!
I tried three times to contact them but..."Oops, something went wrong... help us solve it" ..
Claudiu-Florian If you have trouble contacting them through the app, you can always send an e-mail to support@bunq.com. Make sure you use the same e-mail address that is registered on your bunq account so they can more easily verify that it's you.
Thanks, that is what I will do!