Max hmmm strange case Max. From another case I know that filling a complaint at the DNB works. In that particular case the DNB even contacted the company. Within a short period is was fixed.
Ben is unfortunately not the first telecom company that has these policies. And of course I can somewhat understand them, but there a plenty of ways to verify a user. And in the end it simply isn’t allowed.
let me know how things work out. I’m more then happy to report it to DNB. I also made bunq aware about this so they can contact them too!