• Bankpassen bijna verlopen

De bankpassen van onze rekeningen verlopen binnenkort (10-21). Worden die automatisch vervangen en ga ik die in de brievenbus vinden of moet ik actief vervanging aanvragen ?

    Hi 👋 @Scouting-Erasmus-Oosterhout-Cyan-Jaguar#226540

    Thanks for your contribution on Together! No further action is required regarding expiring cards. You will automatically receive a notification to confirm your address, after which the card is shipped to you 🙌 More info: https://together.bunq.com/d/18137

    Have a nice day! 🌈

      3 months later

      Het lukt mij niet om via de app mijn bankpassen te vervangen geeft steeds aan dat mijn naam te lang is ????

        @Erica-Violet-Eagle#232315 If you're having troubles with your card replacement order, my recommendation would be to contact Private Support and open a ticket with them. The bunq employees can take a look at your specific account and probably see more easily where the problem lies. You can get to the Support Chat in the app by following these steps:

        1. Go to Profile
        2. Tap on Settings in the right corner on top
        3. Scroll to the bottom, tap on Get Support, then choose Personal Support
          2 years later
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