When paying with Curve the notifications sent by Bunq don’t match what’s shown on the transaction in the Bunq App.
Hi Gerhard 👋
Can you please tell me if this is the first time this has happened to you? Is the name of the merchant wrong when you open the app or is it wrongly displayed only on the notifications? Also, do you have the latest version of the app?
Thank you in advance!
@Milaa#230090 This has happened for longer and consistently. Different places get detected as other shops.
The information in the app is correct.
The app is the latest version available today in the App Store.
Thank you for the help, Gerhard! I have reported it to our developers. We will let you know once the issue is fixed 🌟
@Milaa#230109 Another example from yesterday; I can add more as they occur if that’s useful for you.
@Milaa#230109 And another one
@Gerhard-Yellow-Frog#230528 Thank you for the additional screenshots! If we need further information we'll let you know 😊
I've the same issue, is there any update on fix for this? A restaurant shows up correctly in Curve but as McDonald's in Bunq
Hello Ronan 👋
Thanks for reaching out 🙏 Can you please confirm that you have the last update of the app? If the issue still persists, please reach out to us via support@bunq.com and we'll take a closer look at the issue. Thank you 🌈
@Alexia-Hummingbird#281152 Hello it seems problem is still there (I have last version)
Same for notification I get the wrong name in Bunq but on curve it’s fine.
Hey there, @Bogz#283734 👋 In that case, please let our support team knows, and they'll further look into this for you 🚀
@sotirios-Black-Moose#283738 Everyone who uses Curve, for example to use Fidesmo Pay, has this problem.
