[REPORTED] Providing additional info for verification results in loop

Karim-Maroon-Hummingbird

Is this a known bug?

Karim-Maroon-Hummingbird

Here an example of what is happening: https://youtube.com/shorts/kDuI5ygAOco?feature=share

Karim-Maroon-Hummingbird

I reached out to Bunq’s twitter support. They were able to help me out. It’s indeed a bug and for the time being they approved my ID.

bunqVitaly

Hi Karim! 🌈

Thanks for reporting this bug to us! I see that my colleague Zara was able to get you out of the loop.

We’ve reported this issue to our developers so they can work on a solution right away. We will make sure to update this topic as soon as we have news about this, and of course we'll do our best to fix this as soon as possible 🌈

Karim-Maroon-Hummingbird

Excellent! Thanks for the update.