Hey bunqers 🌈
As you know, we always strive to open your bank account in just 5 minutes! However, sometimes there are certain reasons which prevent us from opening your bunq account this fast. That’s why we’ve implemented the Waiting List 🙌
What’s the Waiting List?
In cases where we can’t open your account in just 5 minutes, we’ll ask if you’d want to join the Waiting List. The Waiting List is a queue where all users who weren’t able to get verified in the promised time frame can wait until we can offer them a 5-minute verification.
How does it work?
When you go through the signup steps and finish the verification process, our relevant department reviews the info you’ve provided and verifies your account. However, if we’re not able to verify you in 5 minutes (due to missing information or needed further elaboration), we’ll ask if you want to join the Waiting List.
If you join the Waiting List, we’ll update you immediately once we’re able to verify you in 5 minutes as promised 🚀
If you don’t want to join the Waiting List, you can simply decline our offer and close your account right away.
But why is there a Waiting List?
In the specific cases when your verification may take more time, we’d like to make sure that you’re up to date on your verification status.
I want to verify my account in 5 minutes. What should I do?
That’s an easy question! All you need to do is to follow our tips on how to quickly verify your account here! They’re pretty simple. Take a look and you may not see the Waiting List at all!
Want to learn more? Explore more bunq knowledge here ✨