Hey bunqers 🌈
In rare cases, you’ll find that someone you invite to a Joint Account doesn’t receive their invitation. Luckily, we’re here to help! Read on to see how you can solve this issue!
What’s the regular process?
The regular process will ask the invitee to click on the link and create a bunq Personal account. Within their signup process, they’ll be asked to link a telephone number or an email address. After the successful verification of the invitee’s Personal account, your shared Joint Account is ready to be used.
What should my invitee do next?
If the invitation wasn’t received, we suggest you to assist your invitee to open a bunq Personal account manually by following the steps mentioned here. After the successful verification of the account, you can manually invite them to join the Joint Account by using the telephone number or email address they signed up with.
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