• Bugs Fixed
  • [FIXED] Reordering tiles in folder does reset order on home after app restart

When reordering accounts within a folder, and then I close and reopen the app, the overall custom ordering is reset.
Steps to reproduce:

  1. Create folder with 2 accounts
  2. Reorganize accounts on main level
  3. Reorganize accounts within the folder
  4. Close and reopen the app

    @Ramon-Olive-Bear#240570 Hello Ramon ๐Ÿ‘‹ Could you please provide more information and if possible a screen recording within the in-app support chat? That way we can look into the issue right away ๐Ÿ˜Š

      I also have this issue in the new version of the app on Android! When I change the order of the tiles on the Home page, and close and reopen the app, all the tiles are (sometimes) back to their original location. The same applies to the tiles within a folder.

      I was able to replicate it this way:

      1. Reorganise the tiles on the homescreen, and close the app
      2. Open the app again, reorganise the tiles within a folder, and close the app
      3. Open the app again, and now the order of the tiles on the homescreen changed

      And when I change the order of the tiles again, than the order of the tiles within a folder resets. Here's a video recording I made.

        @thijsoost#240599 Hi Thijs! ๐Ÿ‘‹ Thank you for providing the screen recording! Please note that we have escalated this to the relevant team, and we will let you know once there is an update ๐Ÿ™Œ

          @Ramon-Olive-Bear#240570 @thijsoost#240599 Thanks for the detailed reports! We indeed see that there is a bug here on android. We will pick it up and fix it for you soon :)

            @Ramon-Olive-Bear @thijsoost And it's fixed! Gonna work perfect with a next week version ๐Ÿ˜Š

              17 days later
              5 months later

              This issue is back again for me, since Bunq V4. Anyone else experiencing this?

                @Moustafa#270974 Nope, doesn't happen on my device.

                  @Moustafa#270974 With version 21.0.0 on iOS I am not able to reproduce this. Have tried with multiple different folders and sub-accounts and/or cards a few times. But it always works fine. Maybe if you can provide a video recording directly to support, they should be able to pinpoint more exactly where the issue for you might be.

                    4 days later

                    @Jakob-Y#271008 @Moustafa#270974

                    J'ai aussi ce problรจme. Dรจs que je modifie l'ordre des cartes dans mon dossier cartes, toute ma page d'accueil est changรฉe. Je suis sur android

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