@Rik-Teal-Puma#242526
Hi there 🙌,
I rarely use cash... but it happened I had an amount I did not feel like spending or handling.
I did like you Rick and went on a hunt for a Paysafecash shop in Amsterdam ... as indicated on the App (well.. App.. web kind of App).
I noticed most of the shops "enabled" were kind of small shops which varies from Telephony shops... Souvenir shops ... general small items corner shops ... and some Gas stations. Some of the shops mentioned on the PaysafeCash map do not exist.. and I believe never existed as they are homes.... not shops.

Well.. I still have to find one which would say "Yes no problem". In every shop they tell me they do not know.. I tried to let them browse the FAQ for shop owners... nothing worked.

I reported to both bunq and directly to PaysafeCash... with horrendous answers from the latest.
So I gave up... as cash is not something I use often.. and asked a friend of mine who still uses cash normally and have a traditional shop bank to get the cash and send me the money via IBAN... which was an instant one.. so I solved it like that 👍

Not ideal but worked and solved my issues. My rating to PaysaCash are probably the worse.. and is a pity bunq is associated with that as it does no justice at all with the super hi tech bank we rely on.

Have a great weekend 🌈
GG

    Hi @Rik-Teal-Puma,

    You can reach out to support in the app with this information:

    Name of the store:
    Address + Country of the store:
    Barzahlen or Paysafecash:
    Familiar with Barzahlen/Paysafecash (yes/no):
    (if above in answered with yes) Reason not able to deposit:

    We will make sure this is reported the proper way 🌈

      Hi @vitali , I have already done exactly that :)

      However, I’m not helped by reporting ‘fake’ stores. I want Real stores that accept Paysafe. Can you please ask Paysafe if there is any store in Amsterdam…?

        @Rik-Teal-Puma#242542 If you can tell me which neighbourhood is convenient for you, I can try to look up some for you 😊

          @bunqVitaly#242549 That would be great! I live in the Delflandplein buurt, and the following are also close to me: Westlandgracht, Hoofddorppleinbuurt, Overtoomse Veld. I hope this helps 😄

            @Rik-Teal-Puma#242576 This one might be a little bit far away from you. Since we don't have the list of the shops that are actually 'available', the best is for other community members to help!

              @bunqVitaly#242579 That’s funny, because that’s the first store I tried. So you can cross that one of the list. Can you guys ask Paysafe about this? Someone somewhere must have an actual, usable list.

                3 months later

                @bunqVitaly#242579 Hallo, ik heb werkelijk alle op de kaart staande winkels afgebeld en niet 1 kun je geld storten?

                  Same issue here. Urgently looking for a single shop in Amsterdam center that works, so far not a single shop keeper knew what Paysafe was. Please help - if you can name a single store in town?

                    @New-Bronze-Chimpanzee-173118274#261110 If you really need to deposit cash and you can't use Paysafecash, you could use a GWK Travelex location. But their deposit fee is 3% with a minimum of €9.95.

                      4 months later

                      @bunqVitaly#242549 What about in any neighbourhood of the city of Amsterdam?

                        5 days later

                        I'm experiencing the same problem as well. Why isn't this possible at the geldmaat ATM's or stores by the way?

                          Comment écrire en ligne avec le service client de bunq s'il vous plaît

                            @New-Violet-Kitten-3087584517#273761 Open the bunq app, go to the profile page, and tap Support.

                              @Quemio-Cyan-Wolf#273759 Because Geldmaat was setup by Rabobank, ING and ABN Amro, and bunq hasn't joined them.

                                8 months later

                                The situation is still the same :((( None of the shops I visited today, in my area (Amsterdam East) had the slightest idea, or told me, that they didn't provide the service! I tried to help them out by showing them the information, with the button for the employees, but none of them were willing to cooperate :(
                                I would really be happy if someone, could;d point me to a shop, that does this service, even outside Amsterdam!

                                  @DJ-EEVEE-for-all#281954 In practice, it's not possible to deposit cash with bunq in the Netherlands.