[FIXED] App crashes when closing account

Stefan-DarkJedi

Die app schliesst sich bzw. Crasht bei konto schliessung??

Alexander-Azure-Akita-2723776627

Deinstallieren und neu downloaden. Dann geht's ziemlich sicher.

pqckmqn

@Stefan-DarkJedi#245920 It seems there is a bug 🐞 , @bunqVitaly replied to another user with the same issue like yours about it.

You can contact bunq Support in the app by following these steps, they will help you with closing your account:

Go to Profile
Tap on Settings ⚙️in the right corner on top
Scroll to the bottom, tap on Need help? Get Support, then choose Personal Support

As an alternative, you can also send an email to support@bunq.com from the email address you’re registered at bunq 🌈

bunqVitaly

@Stefan-DarkJedi#245920 Hi, thanks for reporting this bug to us! We’ve reported this issue to our developers so they can work on a solution right away. We will make sure to update this topic as soon as we have news about this, and of course we'll do our best to fix this as soon as possible 🌈

@pqckmqn @thijsoost fyi 😊