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  • Transfer from bunq to ING blocked my ING account in suspicion of fraud.

Transfer from bunq to ING blocked my ING account in suspicion of fraud. I just received a transfer from my lawyer. Be aware that block your account and it’s very hard to fix it because bunq and ING communication does not exist.

    @Michal-Violet-Cheetah#247825 By contacting ING you should be able to resolve this pretty quickly. Just tell them the transfer is legitimate.

      @Jakob-Y#247826 Unfortunately I call them every work day since Thursday and they always say that they wait for verification form bunq side and bunq didn’t received any request from ING.

        @Michal-Violet-Cheetah#247825 Klopt, heb ik ook een keer gehad. Is wel na een telefoontje met ING opgelost. Wel vreemd dat ING dit zo inschat, BUNQ is toch gewoon collega bank?

          @Michal-Violet-Cheetah#247827 In my experience that wasn't ever needed. Maybe there's some reason why they're more careful in your case. In the end, this is something that ING or bunq need to solve, not something we can help with much further in the community.

            @Jakob-Y#247876 Thanks for you time to reply on that

              @Michal-Violet-Cheetah#247827 Usually it’s a formality after you confirmed that the transaction is legitimate. So after we have no insight to your bunq account and neither to your ING it’s best to contact the support of ING.

                4 months later

                @Michal-Violet-Cheetah#247827 Were you able to resolve this?

                  @New-Yellow-Ferret-1954053199#270438 Yes but after few days

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