Hoe kan ik een bedrijf blokkeren die geld van rekening afschrijft zonder mijn toestemming
Paraschos Is the amount debited on your account or your card. If it’s on your account, you can simply decline the direct debit. If it’s on your card you can request a refund.
Paraschos They can only withdraw if you approve, so you can just ignore the request and let it expire.
If you already accepted it, you can revert it within 8 weeks
Paraschos Hi! 👋 You cannot block a merchant from the bunq app. In this case, the best solution would be to contact the merchant and ask them to stop the charges if the services are not being used. If that does not produce any results, you can always replace the card that was used for it, according to this article: https://together.bunq.com/d/1974 💳
Markus Ok thanks.so I have to block my credit card
Paraschos If the unauthorized payment was debited on your card, then yes. Best practice would be to freeze your card and request a refund to avoid further unauthorized payments! You can freeze your card by selecting the card on your home Tab and then tap on Freeze
Why don't we have this option to block a merchant? Seems like a simple solution
