• Developers

  • Demande d’activation de compte

j’ai crée mon compte depuis avant hier et jusqu’à présent c’est toujours en cours de vérification ça me décourage énormément , je ne sais pas pourquoi ça dure autant , au début on m’avais dit en 5minutes mais là j’en suis à 48h déjà

    @New-Peach-Hawk-87512835#256503 Hi! Bunq is an official bank, and is legally required to make sure that it's customers are allowed to open an account. During signing up for bunq, you needed to provide a picture of an identity card, record a video, and maybe provide more information (depending on where you live).

    Now bunq has to verify all your information. How long this takes, depends on the readability of your picture, the quality of your video, and how busy bunq support is at the moment. This can take anywhere between 5 minutes and ±2 weeks.

    Be patient, and you'll receive a notification when your account is ready to use! Welcome to bunq 🌈

      Veuillez me dire si vous voulez m’activer le compte ou pas je suis impatient de vivre l’expérience bunq

        @New-Peach-Hawk-87512835#257090 Hi! You're now posting on the public community forum. We users don't have access to your account. Please be patient! You'll receive a notification once your account is verified.

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