Suha Unfortunately we had a lot of off-topic comments by a random user here, this could've confused GG as to what Aniello was referring to. I cleaned up a bit, hopefully this makes some discussion related to the topic here possible.
As for your situation: yes, that shouldn't happen. Totally agree. Personally my experience with Easy Investments has been mostly good, but it's clearly not 100% robust yet. Granted, it does warn you about it being a Beta version, but probably they should put a bigger warning so nobody goes in with too high expectations.