What countries do you work in

New-Indigo-Rhinoceros-1639485779

I live in the Czech Republic and I was denied an account, although the article says that the Czechs are included

thijsoost

Daria The Czech Republic is indeed one of the countries bunq is active in. What type of identification did you provide?

New-Indigo-Rhinoceros-1639485779

Thijs Resident permit

thijsoost

Daria Residence permits: Only identity cards are valid. The endorsement sticker is not accepted. You can see an example here: https://ind.nl/en/Forms/1330.pdf

New-Indigo-Rhinoceros-1639485779

Thijs I have plastic Id card

thijsoost

Daria Then the reason why bunq didn't accept you is probably not related to your address or form of identification.

Didn't bunq support mention why you were rejected?

New-Indigo-Rhinoceros-1639485779

Thijs You can open a bunq account if you're a Czech Republic citizen but you will need to live in one of the contries we operate in mentioned above.

At the moment we do not have any active plans in Czech Republic.

Thank you for your understanding on the matter 🙏

thijsoost

Daria That's strange, because it's one of the supported countries according to: https://together.bunq.com/d/1015

New-Indigo-Rhinoceros-1639485779

Thijs I wanted to use the card to travel abroad and wanted to go to Germany for an internship this year. I don't understand at all why they refused to open an account for me. Outrageous

thijsoost

Daria I've contacted a bunq employee for you, maybe I'll have an answer for you later!

New-Indigo-Rhinoceros-1639485779

Thijs Thank you so much

thijsoost

Daria Hi! It seems there has been a mistake, you should be able to open a bunq account. Bunq is currently re-verifying your account!