• Ideas

  • ZeroFX push when payment is settled

Hello everyone 👋,
the new ZeroFX 🌎🇺🇸🇬🇧... feature is amazing so amazing the first thing I did was to shop on AliExpress 🙌. But one question came into my mind what happens if the exchange rate changes when the payment is settled? It would be awesome to inform the customer with a push telling him „The exchange rate of payment XY changed from 2,5 Euro to 2,4 Euro“

What do you think?

Best wishes 🙌,
Timo

    • QRookie

      • Post #3

      Turns out it is real time and the MasterCard consumer exchange rates are used.

        For online payments there is nothing changed as far as I know, these were always without extra fees. It is only physical card payments where the "zero fee" is new, because on those there was a 1,5% fee until now.

          @vampjon#41908 It's also for online payments, if the currency is not EUR, I think.
          I tried it yesterday (07-Nov-18):
          Payed 25$ and get 21,96 EUR deducted at the first take (as you can see at the autosave -0,04 EUR).
          Today the amount was corrected to 21,93 EUR which is the official course at Mastercard with zero fee:
          https://www.mastercard.us/en-us/consumers/get-support/convert-currency.html


          Looks very good. 🙌 Thanks bunq 👍

            @SimonM#41917 Ok, that “saved €0,66” is weird, I can only assume that means “compared with a bank that would charge you a 3% fee”, but that was never the fee with bunq, it was 1.5% for physical payments and 0% for online payments.

            The correction from 21,96 to 21,93 is new though I guess, I suppose this correction can also be an upward correction?

              @vampjon#41921 Maybe bunq should compare it with a bank that charges 10%😂then the savings are really huge. Ok, I am happy bunq reduced the rate but please leave this childish comparison away.

                @Hubertus#42543 Agreed, it's one thing for the simple fact that they are not charging a fee to be "branded" as "bunq ZeroFX", but that's fine I guess. It is a bit weird however to be showing a pretty much fictional "amount" of savings, which is just always 3% of the transaction for no particular reason.

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