@New-Taupe-Coyote-3499706557#266196 Hey 👋 bunq is an official bank with Dutch banking license, so they have to hold on to laws and regulations. That’s why it is normal that sometimes a transaction can trigger the compliance department and therefore more information about the heritage of the transaction is needed. That’s a normal process, which can happen at any bank by the way, and if you can provide the information compliance wants you will be fine.