Good morning, I would like to know if I can't have an account at your bank because they didn't accept my proof of residence and they canceled my account, how now I get a notification saying that I have negative 2.99 euros?
Emanuel Hi! Here you can see who can open a bunq account: https://together.bunq.com/d/1015
Here you can see what types of documents are accepted: https://together.bunq.com/d/3355
If you have questions about this, please contact bunq support: http://together.bunq.com/d/32181
Your balance is -€2,99 because you're using the Easy Bank plan, which is €2,99/month. You can compare all plans here: https://www.bunq.com/benefits
Here you can find how to change your plan: https://together.bunq.com/d/3317
