Let’s get the right, physical documents in hand to complete the identity verification in just 5 minutes! Please be reminded that photocopies or scans are not accepted.
For countries within EU 🇪🇺
- An EU plastic Driver's license (our partner Onfido does not accept paper driver's licenses)
- ID cards. For our Italian users: only the plastic ID card is allowed*.
- Residence permits: Only identity cards are valid. The endorsement sticker is not accepted. You can see an example here.
Please note: For users in Bulgaria 🇧🇬, Denmark 🇩🇰, Greece 🇬🇷 , Ireland 🇮🇪, Romania 🇷🇴, Slovakia 🇸🇰 and Sweden 🇸🇪 ID cards aren't accepted. Please provide your passport or driver's license.
For non-EU countries
Only passports from the following countries are accepted: Argentina 🇦🇷, Australia 🇦🇺, Brazil 🇧🇷, Canada 🇨🇦, Chile 🇨🇱, China 🇨🇳, Colombia 🇨🇴, Ecuador 🇪🇨, Hong Kong 🇭🇰, Iceland 🇮🇸, Indonesia 🇮🇩, India 🇮🇳, Israel 🇮🇱, Japan 🇯🇵, Liechtenstein 🇱🇮, Mexico 🇲🇽, Morocco 🇲🇦, Malaysia 🇲🇾, New Zealand 🇳🇿, Norway 🇳🇴, Peru 🇵🇪, Russia 🇷🇺, Singapore 🇸🇬, Switzerland 🇨🇭, South Africa 🇿🇦 , South Korea 🇰🇷, Turkey 🇹🇷, Ukraine 🇺🇦, United Kingdom 🇬🇧 , United States 🇺🇸, Uruguay 🇺🇾, Venezuela 🇻🇪 and Vietnam 🇻🇳
- Important note: We also accept Ukrainian ID card or embassy certificate during your verification as a user from Ukraine 🇺🇦 as per this article.
- Important note: As of June 30, 2022, all new Russian 🇷🇺 users will be asked to provide a residence permit in order to get verified. You'll receive an in-app announcement with further instructions on how to provide the required document. Keep in mind to provide both sides of the residence permit so that we can verify your account faster.
- Important note: We only accept residence permits issued in one of these following countries : AT 🇦🇹, BE 🇧🇪, BG 🇧🇬, CY 🇨🇾, CZ 🇨🇿, DE 🇩🇪, DK 🇩🇰, EE 🇪🇪, ES 🇪🇸, FI 🇫🇮, FR 🇫🇷, GR 🇬🇷, HR 🇭🇷, HU 🇭🇺, IE 🇮🇪, IT 🇮🇹, LT 🇱🇹, LU 🇱🇺, LV 🇱🇻, MT 🇲🇹, NL 🇳🇱, PL 🇵🇱, PT 🇵🇹, RO 🇷🇴, SE 🇸🇪, SI 🇸🇮, SK 🇸🇰
If you're from a non-EU country that's not included in the previous list, you must have a European passport or residence permit ready for verification.
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