bunq Together

Wallet

New-Violet-Mongoose-1176047682

Hallo, ich kann meine Karte nicht meinem wallet hinzufügen. Woran liegt das?
Lg

Gianguig

Karina Hi 👋,
Can you provide some more information?
Apple Pay?
Google Pay?
which country is your account open in ?
Which steps are you doing and where do you get stuck?
Any error?

https://together.bunq.com/d/5826-how-do-i-add-my-bunq-card-to-apple-pay/6

https://together.bunq.com/d/8480-what-is-google-pay-and-how-do-i-enable-it/2

Cheers
GG

New-Violet-Mongoose-1176047682

GG Bei Apple Pay funktioniert das leider nicht.

Gianguig

Karina Ok,
And the rest of the info?
I am sorry but if you do not explain what is the error or what you are doing there is very low chance anyone can help you.
Please read the doc provided earlier and make sure your account is registered in one of the countries where bunq offers Apple Play.
Regards
GG

New-Violet-Mongoose-1176047682

GG Es steht immer ich habe mich auf einem anderen Gerät angemeldet und jetzt wurde der Vorgang für 24 Stunden gesperrt.
Ich melde mich aber nur auf meinem iPhone an. Ich versuche es schon seit gestern

thijsoost

Karina If you reinstalled the app or installed the app on a new phone, you'll have to wait for the 24 hours cooldown period to end. After that, you can add your card to Apple Pay.
You add a card to Apple Pay by opening the card from the Home page in the bunq app, and tapping the "Add to Apple Pay" button.

Gianguig

Karina
As explained from earlier, cool off applies:
https://together.bunq.com/d/36257-what-is-a-cooldown-period-and-how-does-it-keep-my-account-safe
regards
GG

New-Violet-Mongoose-1176047682

GG Das hat jetzt geklappt aber meine Zahlungen werden abgelehnt. Woran kann das liegen

thijsoost

Karina We users can't tell why you're unable to receive payments. Please contact bunq support.

Gianguig

Karina
Hi 👋,
payment done with Apple Pay?
I do not know where you are trying to pay with Apple Pay, but if it is on line, you probably need to add to your wallet a Credit Card, not the Maestro MasterCard. Maestro is not good for on line purchases and not much accepted outside The Netherlands.
You can order a Master Card Credit card if not done already and add immediately to your wallet.
Also Digital cards are good as they are Credit Cards.
Cheers
GG