Non è corretto pagare di nuovo 9.90. La carta dovrebbe essere gratis!
Flavio Hi! When did you order your card? It can take up to two weeks to arrive.
1 settembre
Flavio Have you checked your address to see if it's correct?
Can you also see the ordered card on the Home page of the bunq app?
Indirizzo corretto. Nel momento in cui ordino una nuova carta mi chiedono altri 9.90. 😬
Flavio Of course the app shows a €9 for ordering a new card, because you already ordered your free card.
Please contact bunq support, they can send you a second card for free: http://together.bunq.com/d/32181
Certo vedo la carta