Anja Hi Anja, and welcome to bunq!
I've created a page with a few frequently asked questions. You can find it here! Hopefully it'll help you get started. Answers to your mentioned questions can also be found there, like how to order a card and how to contact support.
By the way, bunq doesn't have P-Konto's (because bunq is a bank from the Netherlands and not from Germany).
If you have any more questions, feel free to post them here in the community!
